Troubleshoot
Problem & Question | Possible Solutions | |
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Power LED Is Not ON | Make sure the power button is ON and the Power Cord is properly connected | |
to a grounded power outlet and to the monitor. | ||
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| z Is the power cord connected properly? | |
| Check the power cord connection and power supply. | |
| z Is the cable connected correctly? | |
| (Connected using the | |
| Check the | |
| (Connected using the DVI cable) | |
| Check the DVI cable connection. | |
| * DVI input is not available on every model. | |
| z If the power is on, reboot the computer to see the initial screen (the login | |
| screen), which can be seen. | |
| If the initial screen (the login screen) appears, boot the computer in the | |
No images on the screen | applicable mode (the safe mode for Windows ME/XP/2000) and then | |
| change the frequency of the video card. | |
| (Refer to the Setting the Optimal Resolution) | |
| If the initial screen (the login screen) does not appear, contact the | |
| Service Center or your dealer. | |
| z Can you see "Input Not Supported" on the screen? | |
| You can see this message when the signal from the video card exceeds | |
| the maximum resolution and frequency that the monitor can handle | |
| properly. | |
| Adjust the maximum resolution and frequency that the monitor can | |
| handle properly. | |
| z Make sure the AOC Monitor Drivers are installed. | |
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| Adjust the Contrast and Brightness Controls. | |
Picture Is Fuzzy & Has | Press to auto adjust. | |
Make sure you are not using an extension cable or switch box. We | ||
Ghosting Shadowing Problem | ||
recommend plugging the monitor directly to the video card output connector | ||
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| on the back. | |
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Picture Bounces, Flickers Or | Move electrical devices that may cause electrical interference as far away | |
from the monitor as possible. | ||
Wave Pattern Appears In The | ||
Use the maximum refresh rate your monitor is capable of at the resolution | ||
Picture | ||
your are using. | ||
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