Warranty Statement for North & South America (excluding Brazil)
WARRANTY STATEMENT for AOC Color Monitors
Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. The parts or product that are replaced become the property of EPI.
In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center closest to your area. Deliver the product freight 
 Pack it in its original shipping container (or equivalent)
Pack it in its original shipping container (or equivalent)
 Put the RMA number on the address label
Put the RMA number on the address label
 Put the RMA number on the shipping carton
Put the RMA number on the shipping carton
 Insure it (or assume the risk of loss/damage during shipment)
Insure it (or assume the risk of loss/damage during shipment)
 Pay all shipping charges
Pay all shipping charges
EPI is not responsible for damage to inbound product that was not properly packaged.
EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is not responsible for any costs associated with the transportation of product across international borders. This includes the international borders of the countries within this warranty statements.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number (888) 
* This limited warranty does not cover any losses or damages that occur as a result of:
 Shipping or improper installation or maintenance
Shipping or improper installation or maintenance
 Misuse
Misuse
 Neglect
Neglect
 Any cause other than ordinary commercial or industrial application
Any cause other than ordinary commercial or industrial application
 Adjustment by
Adjustment by 
 Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center
Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center
 Improper environment
Improper environment
 Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities
Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities
This 
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