TECHNICAL SUPPORT (FAQ)
Problem & Question |
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Power LED is not on |
| *Check if the Power Switch is in the ON position | |||
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| *Power Cord should be connected |
No Plug & Play |
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| *Check if the PC system is Plug & Play | ||
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| compatible |
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| *Check if the Video Card is Plug & Play |
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| compatible |
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| *Check if the |
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| bent |
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| *Make sure the LCD Monitor Drivers are |
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| installed |
Picture is fuzzy |
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| *Adjust the Contrast and Brightness Controls. | ||
Picture | bounces | or | a | *Move electrical devices that may cause | |
wave pattern is present in | electrical interference. | ||||
the picture |
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The power LED is ON | *Computer Power Switch should be in the ON | ||||
(orange) | but | there’s | no | position. | |
video or no picture. |
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| *Computer Video Card should be snugly seated | ||
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| in its slot. |
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| *Make sure monitor’s video cable is properly |
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| connected to the computer. |
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| *Inspect monitor’s video cable and make sure |
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| none of the pins are bent. |
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| *Make sure computer is operational by hitting |
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| the CAPS LOCK key on the keyboard while |
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| observing the CAPS LOCK LED. The LED |
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| should either turn ON or OFF after hitting the |
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| CAPS LOCK key. |
Missing | one | of |
| the | *Inspect the monitor’s video cable and make |
primary | colors | (RED, | sure that none of the pins are bent. | ||
GREEN, or BLUE) |
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Screen image is not |
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| *Adjust pixel frequency (CLOCK) and FOCUS or | ||
centered or sized properly. | press | ||||
Picture has color defects | *Adjust RGB color or select color temperature | ||||
(white does not look white) |
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Poor brightness or contrast | *When the brightness of the screen lowers after | ||||
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| being used for a certain period and the function |
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| of the display is affected, send it to our |
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| authorized service center for repair. |
Horizontal or vertical |
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| *Use win 95/98 | ||
disturbances on the screen | and FOCUS or perform hot- key | ||||
CLOCK (pixel frequency) controls the number of pixels scanned by one horizontal sweep. If the frequency is not correct, the screen shows vertical stripes and the picture has not correct width.
FOCUS adjusts the phase of the pixel clock signal. With a wrong phase adjustment the picture has horizontal disturbances in light picture.
For FOCUS and CLOCK adjustment use
英文 | 13 |
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