Sc a nW is e c a nnot find the s c a nne r .
I f t h e s c an n e r d riv e r c an n o t f in d t h e s c an n e r, a me s s ag e ap p e ars t e llin g y o u t h at n o s c an n e r is c o n n e c t e d .
n Ch e c k if t h e s c an n e r is c o n n e c t e d wit h t h e US B c ab le t o y o u r c o mp u t e r an d t h at t h e p o we r c o rd is p lu g g e d in . I t c an alway s h ap p e n t h at a US B p o rt is
d amag e d , t h e re f o re t ry t h e o t h e r US B p o rt o f y o u r c o mp u t e r.
nE n s u re t h e s c an n e r is p o we re d o n .
n( MA CI NTO S H O NL Y )
O p e n t h e A p p le S y s t e m P ro f ile r (y o u f in d t h is u n d e r t h e me n u ). Clic k t h e t ab ‘ De v ic e s an d V o lu me s ’ (min imu m s y s t e m 8 . 5 ). He re y o u c an c h e c k if t h e US B d e v ic e is f o u n d . I f US B is n o t p re s e n t in t h e lis t o f ‘De v ic e s an d
V o lu me s ’, p le as e c h e c k t h e h ard ware (c ab le , US B p o rt s , .. . ).
nDis c o n n e c t t h e p o we r c o rd p lu g an d re c o n n e c t it ag ain .
v No t e : I f y o u e n c o u n t e r o t h e r p ro b le ms d u rin g o r af t e r in s t allat io n , p le as e re f e r t o t h e S c an Wis e Re ad Me f ile o n y o u r c o mp u t e r.
T he dr iv e r is not found w he n y ou c onne c t the s c a nne r to y our
c om pute r ( M A C I N T O S H O N L Y ) .
I f S c an Wis e is n o t in s t alle d c o rre c t ly , t h e f o llo win g me s s ag e ap p e ars : “ Th e s o f t ware n e e d e d t o u s e t h e d e v ic e S n ap S c an 1 2 3 6 u c an n o t b e f o u n d ” .
nRe
n Ch e c k if t h e E x t e n s io n s f o ld e r c o n t ain s t h e f ile ‘A g f a US B 1 2 3 6 u ’. This d riv e r is n e c e s s ary f o r d e t e c t in g t h e s c an n e r.
W he n W indow s 9 8 fa ils to de te c t the s c a nne r w he n y ou c onne c t it for the fir s t tim e ( P C O N L Y )
n Ch e c k if t h e s c an n e r is c o n n e c t e d wit h t h e US B c ab le t o y o u r c o mp u t e r an d t h at t h e p o we r c o rd is p lu g g e d in . I t c an alway s h ap p e n t h at a US B p o rt is
d amag e d , t h e re f o re t ry t h e o t h e r US B p o rt o f y o u r c o mp u t e r.
n Ch e c k if t h e De v ic e Man ag e r f in d s t h e US B c o n t ro lle r. To c h e c k if t h e US B
c o n t ro lle r is p re s e n t in t h e De v ic e Man ag e r, c lic k wit h t h e rig h t mo u s e b u t t o n o n t h e ic o n My Co mp u t e r an d s e le c t P ro p e rt ie s f ro m t h e me n u t h at p o p s u p . S e le c t t h e De v ic e Man ag e r t ab f ro m t h e S y s t e m P ro p e rt ie s d ialo g b o x .
o | I f t h e US B c o n t ro lle r ( | ) is p re s e n t in t h e De v ic e Man ag e r, c arry o u t |
| t h e s c an n e r in s t allat io n p ro c e d u re e x ac t ly as d e s c rib e d in t h is man u al. | |
o | I f t h e US B c o n t ro lle r is n o t p re s e n t in t h e De v ic e Man ag e r, c arry o u t t h e | |
| f o llo win g in s t ru c t io n s : |
|
1 . | Re s t art y o u r c o mp u t e r. |
|
2 . | E n ab le t h e US B c o n t ro lle r in t h e B I O S s e t t in g s . | |
A p p e n d i x C — Tr o u b l e s h o o t i n g | 48 |