Mitel Answering an Incoming Call, Making a Consultation Call, Hold, UC360 Product Variants

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QUICK REFERENCE GUIDE

Answering an Incoming Call

An incoming call appears on the call fly-out bar.

• Tap and add the caller directly to the conference.

You can answer subsequent incoming calls, once the first caller has been added to the conference.

• Tap and talk to the caller.

Making a Consultation Call

You can make and receive calls outside of the existing conference. NOTE: There must be an active call to make a consultation call.

1. Tap

.

The Contacts app is displayed.

2. Select the contact and make the call.

NOTE: You cannot add a consultation call to a conference when the maximum three external party limit is reached.

Switching Between a Conference Call and a Consultation Call

To switch between the conference call and a consultation call.

While in a conference, tap .

You are connected to the caller. The conference participants are still connected to each other.

To go back to the conference, put the consultation call on hold by tapping anywhere outside of the call fly-out bar.

Hold

Tap Hold for the individual participant.

Tap again to retrieve the call or press the flashing red ring around the conference avatar.

To put the entire conference on hold, place each party on hold. In a video call, video is blocked in both directions.

Muting a Conference Call

Press Mute .

Press again to unmute.

In a video call, remote participants can still see your video.

UC360 Product Variants

The UC360 Collaboration Point comes in two product variants:

Audio and In-Room Presentation

Video and Remote Collaboration

If you have Video, you have all the features described in this card. For Audio, you will not be able to use the Video and Remote Collaboration capabilities.

More Information

Refer to the UC360 User Guide on www.mitel.edocs.com.

Function Keys

Home

Go to the Home screen

Menu

Display the Menu bar

 

Back

Go back one menu or to the previous screen

Mute

Turn off the microphone

Volume

Increase or decrease the volume

App, Video, and Camera Controls

Red - turn off the camera

Green - turn on the camera

Red - turn off the picture

Green - turn on the picture

Launch a shared app

Select what participants will see

M Mitel (design) is a registered trademark of Mitel Networks Corporation. © 2013, Mitel Networks Corporation. All other products and services are the trademarks of their respective holders. All rights reserved.

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Contents Using Remote Desktop RDP Adjusting the Camera for a Video CallUsing Picsel SmartOffice Using the BrowserMaking a Consultation Call Switching Between a Conference Call and a Consultation CallAnswering an Incoming Call Hold
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UC360 specifications

The Mitel UC360 is an advanced collaboration platform designed to enhance communication and productivity in the modern workplace. This all-in-one solution meets the demands of organizations seeking to integrate various communication channels, such as voice, video, and messaging, into a single user-friendly device.

One of the standout features of the Mitel UC360 is its high-definition audio and video capabilities. With a built-in HD camera and advanced audio processing technology, it provides crystal-clear video conferencing experiences. This ensures that users can connect with remote team members, clients, or partners seamlessly, fostering collaboration regardless of location.

The UC360 also supports a range of connectivity options. It features Wi-Fi, Bluetooth, and Ethernet connections, making it adaptable to various network environments. This versatility allows organizations to deploy the device in different settings, whether in huddle rooms, executive offices, or shared spaces, without worrying about connectivity issues.

Additionally, the Mitel UC360 is equipped with a user-friendly touch interface that simplifies navigation. Users can easily initiate video calls, share documents, and manage meetings through intuitive controls. The interface is designed to be accessible for all team members, reducing the learning curve and ensuring that everyone can leverage its powerful features quickly.

Integration with collaboration tools is another significant characteristic of the UC360. It can seamlessly connect with popular applications and platforms, including Microsoft Teams and Skype for Business. This compatibility allows users to engage in video conferences directly from their preferred collaboration tool, streamlining workflows and enhancing productivity.

Security is also a priority for the Mitel UC360. The device offers robust security features to safeguard communications, ensuring that sensitive information is protected during calls and meetings. This focus on security gives organizations the peace of mind they need when conducting business communications.

In conclusion, the Mitel UC360 is a comprehensive solution for organizations looking to enhance their communication capabilities. With its high-definition audio and video quality, versatile connectivity options, user-friendly interface, and robust security features, it stands out as a powerful tool for fostering collaboration in today’s dynamic work environments. As businesses continue to adapt to changing communication needs, the UC360 positions itself as a valuable asset in facilitating effective teamwork and interaction.