Monarch 6017 manual Troubleshooting

Page 21

T R O U B L E S H O O T I N G	5

If you cannot fix a problem, call Technical Support.

Problem	Action

Does not feed or	Remove any jammed supplies.
has a paper jam.	Reload supplies.

Does not print.	♦ Check or replace the
		printer’s battery.
	♦	Your handheld’s application
		may include a query for the
		battery voltage. Refer to the
		Programmer's Manual for
		more information.
	♦ Make sure the supplies are
		loaded correctly and not
		upside down.
	♦	Verify communications
		between the handheld and
		printer by removing the
		handheld from the printer
		and re-connecting the
		handheld to the printer, or
		see your System
		Administrator.
	♦ The printer’s duty cycle may
		be exceeded. Allow a
		10-second pause between
		labels.
	NOTE: This is not a continuous
		printer.

Troubleshooting 5-1

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Contents Monarch 6017 HandiPrint Printer Canadian D.O.C. Warning Getting Started B L E O F C O N T E N T SPage T T I N G S T a R T E D P a c k i n g t h e P r i n t e rO g r a m m i n g I n f o r m a t i o n T t e r y a n d S a f e t y I n f o r m a t i o n Install i n g t h e B a t t e r yOpen the battery door A r g i n g t h e B a t t e r y Getting Started Reading the LED N n e c t i n g t h e P r i n t e r 8Getting Started A D I N G S U P P L I E S A r i n g S u p p l y I n g t h e M a g n e t i c S t r i p e R e a d e r I n t i n gGreen LED on the printer indicates the following Scanner Information A n n i n g B a r codesScanning Tips E a N I N G 2Cleaning Troubleshooting Programmers Manual for more I n t e r Specification s Specification ST i o n s P p l y Specification sUsing the Optional Stand For Wall-Mounting Page U.S.A -800-263-4650 In Canada