Prestigio PER3162 user manual Troubleshooting

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19. Troubleshooting

The phone does not switch on

19

Remove/reinstall the battery. Then charge the phone until the battery icon

stops scrolling. Unplug the charger and try to switch the phone on.

The display shows BLOCKED when you switch on the phone

Somebody tried to use your phone but did not know the PIN code nor the unblocking code (PUK). Contact your service provider.

The display shows IMSI failure

This problem is related to your subscription. Contact your operator.

The network symbol is not displayed

The network connection is lost. Either you are in a radio shadow (in a tunnel or between tall buildings) or you are outside the network coverage area. Try from another place, try to reconnect to the network (especially when abroad), or contact your network operator for assistance/ information.

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

-Remove any protective covers from the touch screen. Protective covers may prevent the device from recognizing your inputs and are not recommended for touch screen devices.

-Ensure that your hands are clean and dry when tapping the touch screen.

-Restart your device to clear any temporary software bugs.

-Ensure that your device software is upgraded to the latest version.

-If the touch screen is scratched or damaged, take it to your local dealer.

Your battery seems to over heat

You might be using a charger that was not intended for use with your phone. Make sure you always use the authentic accessory shipped with your phone.

Your phone does not display the phone numbers of incoming calls

This feature is network and subscription dependent. If the network does not send the caller’s number, the phone will display Call 1 or Withheld instead. Contact your operator for detailed information on this subject.

You can not send text messages

Some networks do not allow message exchanges with other networks. First check that you have entered the number of your SMS centre, or contact your operator for detailed information on this subject.

You can not receive and/or store JPEG pictures

A picture may not be accepted by your mobile phone if it is too large, if its name is too long, or if it does not have the correct file format.

You feel that you have missed some calls

Check your call divert options.

User Manual

MultiPhone PAP3501 DUO

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Contents DUO Page Warranty Information Conventions used in this manualContents Mail Files and storage Unboxing Inside your packageButtons Button Definition FunctionInstall the SIM card Getting startedInsert a memory card Insert the battery Put the rear panel backPower on your phone Home screensPersonalise your wallpaper List menu Add an app icon to Home screenRemove an item on Home screen Basics Finger tipsFlick Motion gestureScroll Rotate your phone for a better viewCharge the battery Optimise your battery performanceConnect as a media device Connect to your PCLock and unlock the screen Connect with Windows Media PlayerAdjust the volume Set screen lock patternUnlock your phone Using Quick Settings Recently used appsNotifications panel Enter text Change the input methodUse the Prestigio keyboard Add a widget to Home screen System upgradeUse widgets Copy and paste textStatus icons Icons What it meansPhone Add a new contact View contactsCall a contact My favouritesUse speed dial Call a phone number in a text messageCall a phone number in an e-mail Set up a conference call Make an emergency callCheck your message MessagesSend a message Reply to a messageDelete your messages Create a conversation shortcutWAP push messages Send a mail Set up an e-mail accountMail View your mailsGmail Reply to a mailDelete mails View your Gmail InboxSend a mail in Gmail Reply to a mail in GmailDelete mail in Gmail Your camera at a galance Select capture modeCamera Take a photoTake continuous shots Set self timerTake a panoramic photo Record a videoCamera and video settings Multimedia GalleryView your photos Watch a video Edit your photosCrop a photo Share your photos Delete photosSet as wallpaper or contact photo Video player Watch a video with the video playerShare your videos Music player Browse musicListen to music Delete a song FM radioYour playlist Listen to a radio stationRecord radio programs Voice recorderTurn off FM Record a voice memoPlay a voice memo Delete a voice memoWeb & network Connect to the InternetData connection Turn on or off Wi-Fi Wi-FiOr, tap System settings Tap Data usage Keep track of your data usageUse your phone as a wireless router Share your mobile data connection by USB tetheringWeb browse Edit a bookmark Browser settingsOpen a bookmark View browsing historyBluetooth BluetoothSend data via Bluetooth Apps Play storeManage your apps Download an e-book EReader PrestigioYour eReader at a glance Go to BookstoreRead an e-book EReader settingsSearch for a content Add a bookmarkTravel & maps Find a locationGet directions Use Google Maps Maps settingsNavigation About Google MapsFiles and storage Your filesStorage System settings Tap Storage Select Erase SD card Erase SD cardUtilities ClockView your calendar CalendarCalculator Create an eventToDo list Google searchSet search options Google NowSet up your phone Wireless & NetworksDevice PersonalAccounts SystemSpecifications Pecific Absorption Rate 18 Information International standardsTroubleshooting Display shows SIM failure Your device freezes or has fatal errorsError messages appear when launching the FM radio Your phone does not work well in your carAnother Bluetooth device is not located

PER3162 specifications

The Prestigio PER3162 is a versatile tablet that is designed to cater to users seeking performance, style, and affordability. This tablet is part of Prestigio’s commitment to delivering quality devices that meet the diverse needs of consumers across various segments.

One of the standout features of the Prestigio PER3162 is its impressive 10.1-inch display. With a resolution of 1280x800 pixels, the screen offers vibrant colors and sharp visuals, making it ideal for streaming videos, browsing the web, and playing games. The IPS technology ensures wide viewing angles, which means that images remain clear and consistent from various perspectives.

The core of the PER3162 is powered by a robust quad-core processor that ensures smooth performance during multitasking. Coupled with 2GB of RAM, this tablet efficiently handles daily tasks such as web browsing, document editing, and media consumption without significant lag. The device also comes with 32GB of internal storage, which can be expanded via a microSD card, allowing users to store more applications, photos, music, and videos.

In terms of software, the Prestigio PER3162 runs on Android, providing users with access to a vast array of applications from the Google Play Store. This operating system allows for customization and a user-friendly experience, making it suitable for both casual users and professionals. Additionally, the tablet features Wi-Fi connectivity, enabling fast internet access for online activities.

The design of the Prestigio PER3162 is sleek and modern, weighing just 600 grams, which promotes portability. Its lightweight nature and slim profile make it convenient for on-the-go users. The tablet also includes dual cameras; a front-facing camera for selfies and video calls, and a rear camera for capturing memories.

Battery life is another key aspect of the Prestigio PER3162. Equipped with a reliable battery, it can last up to several hours of continuous use on a single charge, ensuring that users remain productive and entertained throughout the day.

In summary, the Prestigio PER3162 is an excellent choice for individuals looking for a balance between price and performance. With its impressive display, powerful processor, expandable storage, and Android operating system, it offers a comprehensive solution for anyone in need of a reliable tablet experience.
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