Warranty Certificate
The Raymarine warranty terms and conditions as described below do not affect the customer’s statutory rights.
Limited Warranty
Raymarine warrants each new Light Marine Product to be of good materials and workmanship. Raymarine, or it’s approved agents, will repair or exchange under warranty any parts proven to be defective in material or workmanship under normal use, for a period of 2 years/24 months from date of sale to end user, or 30 months from date of shipment from Raymarine – whichever expires first, except as provided below.
Raymarine Limited Warranty covers the parts and labor associated with any warranty repair as described above, provided that the unit is returned to Raymarine or one of it’s appointed agents.
Installed Warranty
In addition to the Limited Warranty cover as described above, Raymarine will, except as provided below, cover travel costs (auto mileage and tolls) up to 100 round trip highway miles (160 kilometers) and travel time of 2 hours, to enable onboard warranty service to be carried out on products where proof of installation or com- mission by Raymarine certified installers, can be shown.
The Installed Warranty provides for onboard repair or exchange, by Raymarine or it’s approved service agents, for a period of 2 years/24 months, from date of sale of the boat to the end user – where the equipment has been installed by a Raymarine certified installer, or from commissioning of the installation by a Raymarine certified installer, or 30 months from date of shipment of the equipment from Raymarine – whichever expires first, except as provided below.
Obtaining Warranty Service
In the event of Warranty service being required, contact Raymarine or the nearest Raymarine certified service agent – a full list of local service agents are available on the Internet or can be requested from the nearest Ray- marine agent.
A suitable proof of purchase, showing date, place of purchase, and serial number must be made available to Raymarine or authorized service agent at the time of request for Warranty service.
In cases where a Raymarine certified installer has not installed the product; i.e. Limited Warranty, the affected unit must be returned to the local Raymarine approved service agent, with a copy of proof of purchase and/or completed warranty card. Subject to the Limitations below, the unit will be repaired/replaced at no fur- ther cost to the user and promptly returned to the user.
In cases where the equipment has been installed by a Raymarine certified installer (boat builder, installer dealer etc.), i.e. Installed Warranty, the nearest local service agent should be contacted and onboard service requested, the warranty card, correctly completed and stamped by the installing agent, must be available as authorization for onboard service.
Warranty Limitations
Raymarine Warranty policy does not apply to equipment that has been subjected to accident, abuse or misuse, shipping damage, alterations, corrosion, incorrect and/or
Raymarine assumes no responsibility for damage incurred during installation or as a result of improper instal- lation.
This Warranty does not cover routine system checkouts, alignment/calibration,
A suitable proof of purchase, showing date, place, and serial number must be made available to Raymarine or authorized service agent at the time of request for Warranty service.
Consumable items, (such as: fuses, batteries, drive belts, radar mixer diodes,
All costs associated with transducer replacement, other than the cost of the transducer itself, are specifically excluded from this Warranty.
Overtime/premium labor portion of services outside of normal working hours is not covered by this Warranty.
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