Quick Trouble shoot tips

SY-P4VSAQuick Start Guide

USB Issues

Can I use USB port 3_4 and port 5_6 for keyboard resume function?

This M/B has 6 USB ports, but only the 2 at the back panel can be used for USB keyboard resume function.

I cannot get my USB working, help!

Please check if the system performance setting in the BIOS is set to maxium, if yes, then enable the USB by setting the system performance to normal or manually enable the USB port (on-chip USB controller under Integrated Peripherals).

Video (no display) related issues

I built a new computer system using a Soyo board and nothing happens when turning it on, no video and no beeps from the PC speaker. What is happening and how can it be fixed?

No screen and no beep means that your CPU and motherboard do not work at all. It could be that the CPU is not seated correctly or that a component on the M/B is grounded (shorted) with the case. Also make sure to check the voltage setting switch (110V/220V) on the back of the power supply. To isolate the problem do the following:

1.Press and hold down on the “Ins” (insert) key while turning on the computer until you get video. If you do not get video then,

2.Double-check jumpers setting on you motherboard and remove all add-on cards, unplug all hard-disk and floppy-disk drive cables and see if you can hear some beeps. If you still do not get any beeps, then try putting the motherboard on the table (to isolate it from the case) with the CPU and speaker only, and give it one more try.

I hear a series of beeps and I do not get anything from my monitor. What could be wrong?

The following lists some basic beep codes and their possible meanings:

•One long beep and 3 very short beeps - The video card is not detected by the motherboard. Please re-seat your video card. If you are using an AGP card, please push your AGP card down real hard. You may have to push VERY hard without the AGP card mounting screw. Make sure not to insert the card the other way around.