Technical Support and Warranty

QUESTIONS? SIIG’s Online Support has answers! Simply visit our website at www.siig.com and click on Support. Our online support database is updated daily with new drivers and solutions. Answers to your questions could be just a few clicks away. You can also submit questions online and one of our technical support analysts will promptly respond.

A lifetime manufacturer warranty supplied with this product is offered by SIIG, Inc. Please see SIIG website for more warranty details. If you should happen to encounter any problems with this product, please follow the procedures below.

If it is within the store's return policy period, please return the product to the store where you purchased from.

If your purchase has passed the store's return policy period, please follow these steps to have the product repaired or replaced.

Step 1: Submit your RMA request.

Go to www.siig.com, click Support, then RMA to submit a request to SIIG RMA. If the product is determined to be defective, an RMAnumberwill be issued. SIIG RMA department can also be reached at (510)413-5333.

Step 2: After obtaining an RMA number, ship the product.

•Properly pack the product for shipping. All software, cable(s) and any other accessories that came with the original package must be included.

•Clearly write your RMA number on the top of the returned package. SIIG will refuse to accept any shipping package, and will not be responsible for a product returned without an RMA number posted on the outside of the shipping carton.

•You are responsible for the cost of shipping the product to SIIG at the following address:

SIIG, Inc.

6078 Stewart Avenue Fremont, CA 94538 RMA #:

•SIIG will ship the repaired or replaced product via Ground in the U.S and International Economy outside of the U.S at no cost to the customer.

4110, 4590 specifications

The SIIG 4110 and 4590 are versatile industrial-grade communication devices designed to enhance connectivity and data transfer in various applications, particularly within the realms of industrial automation, networking, and system integration. These products are recognized for their robust design, reliability, and support for multiple protocols, making them essential tools for improving operational efficiency and enhancing system performance.

One of the standout features of the SIIG 4110 is its ability to support serial communication across multiple channels. With the capability to connect up to 16 serial devices simultaneously, the 4110 is particularly beneficial for manufacturing environments where multiple sensors, controllers, or other devices need to communicate with a central processing unit. Enhanced throughput is achieved through advanced buffering technology, which minimizes data loss and ensures smooth operation.

The SIIG 4590, on the other hand, is tailored for high-speed connectivity. This device includes advanced Ethernet capabilities, allowing for high-speed data transfer and reduced latency in real-time applications. The integration of various Ethernet protocols supports both traditional and modern network setups, enabling seamless communication across diverse platforms.

Both models incorporate built-in diagnostics and monitoring tools. These features allow users to track the performance of their connections and devices, reducing the likelihood of downtime and facilitating preventative maintenance. The diagnostic tools can provide insights into system errors, connection statuses, and data flow, enabling more efficient troubleshooting.

In terms of technology, both the SIIG 4110 and 4590 utilize advanced signal processing techniques to ensure accurate data transmission. This includes error checking algorithms and redundancy protocols that improve reliability, particularly in environments where electromagnetic interference and other disturbances might otherwise compromise performance.

The rugged design of these devices is another important characteristic. Built to withstand harsh industrial conditions, both models feature enhanced housing that protects against dust, water ingress, and extreme temperatures. This makes them suitable for deployment in factories, warehouses, and other demanding settings.

Overall, the SIIG 4110 and 4590 blend advanced communication technologies with robust design, making them critical components for companies seeking to optimize their industrial operations and maintain seamless connectivity across various systems. Their features and capabilities are a testament to their role in enhancing productivity and operational efficiency.