Technical Support and Warranty

QUESTIONS? SIIG’s Online Support has answers! Simply visit our web site at www.siig.com and click Support. Our online support database is updated daily with new drivers and solutions. Answers to your questions could be just a few clicks away. You can also submit questions online and a technical support analysts will promptly respond.

SIIG offers a 2-year manufacturer warranty with this product. This warranty covers the original purchaser and guarantees the product to be free of any defects in materials or workmanship for two (2) years from the date of purchase of the product.

SIIG will, at our discretion, repair or replace (with an identical product or product having similar features and functionality) the product if defective in materials or workmanship. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Please see our web site for more warranty details.

If you encounter any problems with this product, please follow the procedures below.

A)If it is within the store's return policy period, please return the product to the store where you purchased from.

B)If your purchase has passed the store's return policy period, please follow the steps below to have the product repaired or replaced.

Step 1: Submit your RMA request.

Go to www.siig.com, click Support, then RMA to submit a request to SIIG RMA or fax a request to 510-657-5962. Your RMA request will be processed, if the product is determined to be defective, an RMA number will be issued.

Step 2: After obtaining an RMA number, ship the product.

•Properly pack the product for shipping. All accessories that came with the original package must be included.

•Clearly write your RMA number on the top of the returned package. SIIG will refuse to accept any shipping package, and will not be responsible for a product returned without an RMA number posted on the outside of the shipping carton.

•You are responsible for the cost of shipping to SIIG. Ship the product to the following address:

SIIG, Inc.

6078 Stewart Avenue Fremont, CA 94538-3152, USA RMA #:

•SIIG will ship the repaired or replaced product via Ground in the U.S. and International Economy outside of the U.S. at no cost to the customer.

104-0561C specifications

The SIIG 104-0561C is a versatile, high-performance PCI Express to USB 3.0 hub that provides a reliable solution for expanding connectivity in a variety of applications. This device is primarily designed to enhance the connectivity options of desktop and laptop computers, making it an ideal choice for both home and office environments.

One of the standout features of the SIIG 104-0561C is its ability to support multiple USB 3.0 devices simultaneously, enabling users to connect up to four USB peripherals at once. This is particularly beneficial for users who require a range of devices, such as external hard drives, printers, and webcams. The USB 3.0 technology allows for data transfer speeds of up to 5 Gbps, which is significantly faster than its predecessor, USB 2.0. This high-speed performance is crucial for tasks that demand rapid data transfer, such as video editing or large file backups.

The SIIG 104-0561C showcases a compact and low-profile design, allowing it to fit seamlessly into various computer setups. Its PCIe interface ensures compatibility with a wide range of operating systems, including Windows and Linux, making it a flexible choice for diverse user environments. The card also features plug-and-play installation, streamlined by the inclusion of drivers that simplify the setup process and minimize user involvement.

In addition to its excellent performance and ease of use, the SIIG 104-0561C is engineered with advanced power management features. This includes support for USB battery charging, which allows users to charge their devices efficiently while maintaining optimal power consumption.

Durability is another key characteristic of the SIIG 104-0561C. The hardware is designed to withstand rigorous use, ensuring longevity and reliable performance over time. User feedback has consistently highlighted the card's stability and dependability, making it a favored choice among tech enthusiasts and professionals alike.

In summary, the SIIG 104-0561C is a robust and efficient USB hub that expands connectivity through high-speed USB 3.0 ports. Its compact design, user-friendly installation, and advanced power management make it a practical solution for anyone looking to enhance their computing setup. Whether for office use, gaming, or multimedia applications, the SIIG 104-0561C stands out as an essential tool for maximizing productivity and efficiency.