Silvercrest JS-101 manual Troubleshooting, Problem Possible reason Suggested solution 
Page 11
12 Troubleshooting
   | Problem |    |    | Possible reason |    |    | Suggested solution |    | 
   |    |    |    | The driver has not been  |    |    | Please reinstall the  |    | 
   |    |    |    | installed properly  |    |    | driver  |    | 
   |    |    |    | The device was not  |    |    | Pull out the USB plug  |    | 
   |    |    |    | properly recognized by  |    |    | and insert it into the  |    | 
   | The device doesn’t work  |    |    | the operating system  |    |    | USB port again  |    | 
   |    |    |    |    |    | according to the  |    | 
   | flawlessly.  |    |    |    |    |    |    | 
   |    |    |    |    |    | description in this  |    | 
   |    |    |    |    |    |    |    | 
   |    |    |    |    |    |    | manual  |    | 
   |    |    |    | The device is faulty  |    |    | Please contact the  |    | 
   |    |    |    |    |    |    | customer hotline (see  |    | 
   |    |    |    |    |    |    | guarantee information)  |    | 
   |    |    |    | Uneven surface  |    | Place the joystick on an  |    | 
   | The suction pads do not  |    |    |    |    |    | even and smooth  |    | 
   |    |    |    |    |    | surface  |    | 
   | stick to the surface  |    |    |    |    |    |    | 
   |    |    | No suction power  |    |    | Slightly moisten the  |    | 
   |    |    |    |    |    |    | 
   |    |    |    |    |    |    | suction pads  |    | 
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