12 Troubleshooting
| Problem |
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| Possible reason |
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| Suggested solution |
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| The driver has not been |
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| Please reinstall the |
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| installed properly |
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| driver |
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| The device was not |
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| Pull out the USB plug |
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| properly recognized by |
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| and insert it into the |
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| The device doesn’t work |
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| the operating system |
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| USB port again |
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| according to the |
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| flawlessly. |
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| description in this |
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| manual |
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| The device is faulty |
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| Please contact the |
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| customer hotline (see |
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| guarantee information) |
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| Uneven surface |
| Place the joystick on an |
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| The suction pads do not |
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| even and smooth |
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| surface |
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| stick to the surface |
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| No suction power |
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| Slightly moisten the |
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| suction pads |
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English
11