Roku HD2000 Autoplay & General Troubleshooting, Autoplay.mpg does not play automatically

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Troubleshooting

If you are still having problems after trying troubleshooting tips, please contact customer support at www.rokulabs.com/brightsign for more assistance.

Autoplay & General Troubleshooting

Autoplay.mpg does not play automatically

1.Verify autoplay.mpg is spelled correctly

2.Verify that the autorun.bas v1.1 or later and autoplay.mpg are both in the root of the CF card

3.Verify you do not have an “autoplay.csv” or “autoplay.bsp” in the root of the CF card. There should only be one autoplay file in the root of the CF card.

4.Check if your PC is set to show file extensions. If your PC is not set to show file extensions, and you rename the file “autoplay.mpg”, you may have accidentally named the file “autoplay.mpg.mpg.”

5.Use the “BrightSign Shell” to test video playback.

6.See “General Playback Problems” for more troubleshooting help.

Autoplay.bmp does not play automatically

Naming your bitmaps autoplay1.bmp, autoplay2.bmp, etc is not supported under autorun.bas version 1.1 or later. Use a playlist to play images in a loop. See “Playlist” section for details.

General Playback Problems with the BrightSign

If you’re having general problems playing back content with the BrightSign, try the following:

1.Download and verify “BrightSign Demo” plays. If you are also having playlist problems, test the Playlist Demo.

2.Verify content is correct format and matches specifications

a)Audio – mp3, 48Khz sample rate (or 44.1KHZ sample rate on the HD2000)

b)Video – standard MPEG-2, with 48Khz audio layer (audio layer not required on the HD2000)

c)Image – Bitmap, 8-bit, 24-bit, or 32-bit only or PNG file on the HD2000

3.Reformat your CF card as FAT32.

4.Copy your content including any scripts, .csv files, or playlists to the card again.

5.Download and install the latest BrightSign software. Reinstall the software if you are already using the latest. See “Device Software and Upgrading” for details.

6.Try a different brand and/or size card with the BrightSign.

7.Re-create content with different software, if possible.

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Contents BrightSign Users Guide Introduction Brightsign Features Example Brightsign Setups Etting the D ATE/T IME on B Rights IGN HD2000 only Introduction BrightSign BrightSign HD2000 HD600 Display Resolutions BrightSign FeaturesPower Example BrightSign Setups Try the Demo ExamplesSoftware Versions BrightSign Documentation Get Hardware You Need Getting StartedDolby Digital AC3 5.1 audio in a video file Media Types SupportedPlaying Media with BrightSign Auto Playing a Video upon Power-upAuto Executing a .CSV File Upon Power-Up Auto Playing a Playlist upon Power-upAuto Executing a Script Upon Power-Up Page Getting Started PlaylistsPlaylist Commands Audiochan # default is Slideinterval # default isLighton # Lightoff # Displayregistry registry section name default is nullWaitbuttonany Pause #Creating Interactive Displays Using Excel to Create Interactive SignsImagemode KeywordsFlipelo State Controlling Gpio Outputs from a CSV File HD2000 only Preloading Images State File CSV Examples Page Rollover Regions using State Files CSV Rollover Events Page Example Scheduling Playback HD2000 only Hello world ScriptsRoku Objects Gpio Control Port Registry HD2000 onlyLearning More and Support Autoplay & General Troubleshooting TroubleshootingGeneral Playback Problems with the BrightSign Autoplay.mpg does not play automaticallyVideo output is red PlaylistsNo Audio during playback BrightSign isn’t booting up properly / Random lights lit BrightSign and AccessoriesState Files CSV Video Selector switch does not work BrightSign Software Update FailsCompact Flash card is not recognized by the BrightSign USB Keyboard is not responding USB Mouse is not respondingElo Touch Screen coordinates aren’t working properly Selecting Compact Flash Cards AppendixBrightSign Compatibility Device Software Firmware and Upgrading Updating from the BrightSign Shell BrightSign ShellExample Shell Commands Playing Files & Changing Settings List of Shell CommandsTesting Compact Flash Cards Using SD Cards HD2000 onlyTesting Playlists Testing Scripts, Playlists, and .CSVMult-run Script Limitations Writing Boot Script & Logo to Rom Setting the Date/Time on BrightSign HD2000 onlyUsing Your Own Boot Logo Linux Shell HD2000 onlyUsing Your Own Boot Script Supported Input Devices Widescreen vs x3 DiscussionDisplaying Videos Displaying ImagesUSB Mice HD600 Connectors PortsHD2000 Connectors Ports
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HD2000 specifications

The Roku HD2000 is a staple in the streaming device market, celebrated for its user-friendly interface and robust features. This compact device allows users to access a wide range of content from various streaming services, making it an excellent option for anyone looking to elevate their home entertainment experience.

One of the standout features of the Roku HD2000 is its support for high-definition streaming. The device outputs content in 1080p, providing crisp visuals and vibrant colors. This HD capability ensures that users can enjoy their favorite shows, movies, and live sports in impressive detail, enhancing the overall viewing experience.

In terms of connectivity, the Roku HD2000 offers both wired and wireless options. Users can easily connect the device to their home Wi-Fi network, allowing for uninterrupted streaming without the hassle of cables. Additionally, the Roku HD2000 includes an HDMI port, which ensures compatibility with a wide range of televisions and sound systems.

The device is powered by a user-friendly software platform that presents an intuitive interface. The home screen displays a grid of channels, making it easy for users to find and access their favorite streaming services. Roku's operating system also supports thousands of channels, including popular services like Netflix, Hulu, Amazon Prime Video, and Disney+. This extensive library ensures that users always have something to watch.

Another noteworthy characteristic of the Roku HD2000 is its voice search functionality. Through the Roku mobile app or the included remote, users can search for content using voice commands. This feature simplifies the process of finding shows and movies, making the device accessible to users of all ages.

The compact design of the Roku HD2000 allows it to fit seamlessly into any entertainment setup. Its minimalist aesthetic and lightweight build make it easy to move around or hide away, yet it remains powerful enough to deliver a top-notch streaming experience.

Overall, the Roku HD2000 combines advancements in streaming technology with user-friendly features, making it an ideal choice for anyone looking to access a wealth of entertainment options from the comfort of their home. Whether for binge-watching series or catching live sports, the Roku HD2000 stands out as a reliable and versatile streaming solution.
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