Vivotek PT3113, 3123 manual Appendix, Troubleshooting

Page 49

Appendix

A. Troubleshooting

Status LED

After powering up, the Network Camera performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal error, the LED will blink in a pattern other than those below.

Condition

LED color

 

 

During self-diagnostic after power on

Blink in interchanged green and red

 

 

Ethernet signal is lost

Red LED is blinking till Ethernet is detected

 

 

Before network is setup

Steady green till IP address is confirmed

 

 

After network is setup

Blink green every second

 

 

Any hardware failure

Other patterns

 

 

Reset and Restore

Restoring the factory defaults

will erase any previous settings. Reset or restore the system after power on.

At the left side of the camera there is a button hidden in the pinhole as shown in the picture. It is used to reset the system or restore the factory default settings. Sometimes resetting the system sets the system back to normal state. If the system problems remain after reset, restore the factory settings and install again.

RESET: Poke the wrench to click on the button.

RESTORE: 1. Poke the wrench to press on the button continuously.

2.Wait for self-diagnostic to run twice.

3.Withdraw the wrench as soon as the second self-diagnostic starts.

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Contents Page Before You Use This Product Table of Contents FTP Application Configuration URL Technical Specifications Package Contents To install in Ethernet Hardware InstallationTo install in wireless LAN Software Installation 886-2-82455282 886-2-82455532 Serial the label on the is the same as Check Network Settings Initial Access to the Network CameraAdd Password to Prevent Unauthorized Access Authentication How to UseInstalling Plug-in Main Screen with Camera View Primary User’s CapabilitiesCamera view ConfigurationPan/tilt control buttons Client Settings Url http//Network Camera/protocol.html Fine-tuning for Best Performance Administrator’s CapabilitiesFor Best Real-time Video Images Only Quality Images Will Do Somewhere Between Real-time and Clear ImagesOpening Accounts for New Users Protect Network Camera by passwordsProduct Demo for e-Business Large-Scale Service Demo on Multiple Sites Mid-Scale ServiceBuilding a Multimedia Web Attraction Site More flexible options for viewers886-2-82455282 886-2-82455532 886-2-82455282 886-2-82455532 886-2-82455282 886-2-82455532 886-2-82455282 886-2-82455532 Building a Security Application Send Snapshots When Motion is Detected 886-2-82455282 886-2-82455532 Software Revision Upgrade Definitions in Configuration System Parameters User Group Administration Http Network SettingsStreaming Wlan Configuration886-2-82455282 886-2-82455532 Smtp Mail & FTP886-2-82455282 886-2-82455532 Video Codec Parameters 886-2-82455282 886-2-82455532 Motion Detection Weekly Schedule Application SetupEvent Operation Sequential Operation Camera Control Area Camera ControlPreset Function Area UPnP and Ddns Settings Remote Controller Viewing System Log Factory DefaultViewing System Parameters Appendix TroubleshootingFrequently Asked Questions 886-2-82455282 886-2-82455532 886-2-82455282 886-2-82455532 Capture Update Snapshot of Jpeg Image URL Commands of the Network CameraRestore Factory Default Settings Query Status of the Digital InputRestart System System Resource URL URLSystem Configuration URL General Format of Command URLNetwork Configuration URL Security Configuration URLWlan Ssid Mail&FTP Configuration URL Ddns & UPnP Configuration URLAudio/Video Configuration URL Normal image Camera Control URL Image Quality Configuration URLApplication Configuration URL Seconds interval for sequential mode System Microphone Technical SpecificationsLiability Electromagnetic Compatibility EMC
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PT3113, 3123 specifications

Vivotek PT3123 and PT3113 are advanced indoor PTZ (pan-tilt-zoom) network cameras designed to provide high-quality surveillance and monitoring solutions for various settings, including retail stores, offices, and public spaces. Both models are equipped with innovative features and state-of-the-art technologies that ensure optimal performance and reliability.

One of the standout features of the Vivotek PT3123 and PT3113 is their impressive 2-megapixel resolution, which delivers crystal-clear video quality. This allows for detailed monitoring, making it easier to identify individuals and capture important events. The cameras support a wide range of video codec formats, including H.265 and H.264, facilitating efficient video compression and streaming. This means that users can benefit from reduced bandwidth and storage requirements while maintaining high video quality.

The PTZ functionality enables operators to have complete control over the camera's movements, allowing them to pan 340 degrees horizontally and tilt 120 degrees vertically. This flexibility ensures that every corner of the monitored area is covered, significantly reducing blind spots. Furthermore, the 10x optical zoom provides users with the capability to zoom in on specific details without compromising image quality.

Both models are equipped with IR (infrared) illuminators that allow for night vision capabilities, enabling clear video capture in low-light conditions. This feature is crucial for 24/7 surveillance, ensuring that the cameras remain effective day and night. Additionally, Vivotek's Smart Stream technology optimizes bandwidth usage by prioritizing important areas in the scene, which further enhances efficiency.

In terms of durability and reliability, the PT3123 and PT3113 are designed with a rugged housing that is IP66 rated, making them resistant to harsh environmental conditions such as dust and water. This makes them suitable for indoor installations where varying conditions may occur.

Both models also support various integration options, enhancing their versatility. They are compatible with a wide range of VMS (Video Management Software) platforms, enabling seamless integration into existing security systems. The cameras also support ONVIF (Open Network Video Interface Forum) protocols, allowing for easy interoperability with third-party devices.

In conclusion, Vivotek PT3123 and PT3113 cameras offer advanced surveillance solutions with top-notch features such as high-resolution video, PTZ functionality, night vision capabilities, and robust build quality. These characteristics make them ideal for enhancing security and monitoring in various environments.