Dymo PS20DL manual Technical Specifications, Troubleshooting, Problem/Error Message Solution

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Avoid shaking, dropping, or otherwise shocking the scale. This is a precision instrument and

MUST BE HANDLED WITH EXTREME CARE.

The scale has been calibrated at the factory and will not need to be calibrated again.

Technical Specifications

Capacity

20.0 pounds (9 kg)

Resolution

0.1 oz. (2 g)

Units

lb./oz. (kg/g)

Auto-off

After two minutes of inactivity

Operating Temperature

40° - 104° F (4.5° - 40° C)

Interface

Serial

Power

120 V AC adapter or six AAA batteries

For information about our other scale products, visit www.dymo.com.

Troubleshooting

Problem/Error Message

Solution

 

 

No display

Ensure the scale is plugged in, or replace the batteries.

 

 

LOW BATT is displayed

Replace the AAA batteries.

 

 

UNDER LOAD is displayed

A Tare value was displayed and the items were removed from

 

the scale. Press Tare (0) to reset the scale to zero.

 

 

OVER LOAD is displayed

The item on the scale platform exceeds the maximum capacity

 

of the scale. Remove the item immediately to prevent damage

 

to the scale.

 

 

Display reads 0.0 with an item on the

This can happen because:

platform

The Tare button was pressed while an item was on the scale.

 

Power to the scale was disconnected or turned off and then

 

on again with an item on the scale.

 

In both of these cases, remove the item from the platform and

 

press the Tare (0) button to return the display to 0.0.

 

 

If you need further assistance, contact Technical Support at (877) 724-8324. You can also obtain support at www.dymo.com.

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Contents User Guide Connecting the Power Setting Up the ScaleUnpacking the Scale Using the Hold Feature Downloading Postal Rates Using the ScaleTurning on the Power Using the Tare FeatureChanging the Units of Measure Calculating the Postage Amount for an ItemCalculating the Usps Postage Amount for an item Press Mexico 8 or Canada Calculating the UPS and FedEx Postage Amount for an ItemPress Insurance 1, COD 2, or Registered Press Return Rec 3, Certified 5, or ConfirmationCaring for the Scale Setting the Default CarrierComparing Rates for Different Carriers Troubleshooting Technical SpecificationsProblem/Error Message Solution Produced by DYMO, Stamford, CT Sanford, L.P WarrantyDeclaration of Conformity Sanford, L.P. All rights reserved. Revised 07/09