Technical Support and Warranty

QUESTIONS? SIIG’s Online Support has answers! Simply visit our web site at www.siig.com and click Support. Our online support database is updated daily with new drivers and solutions. Answers to your questions could be just a few clicks away. You can also submit questions online and a technical support analysts will promptly respond.

SIIG offers a 5-year manufacturer warranty with this product. Please see our web site for more warranty details. If you encounter any problems with this product, please follow the procedures below.

If it is within the store's return policy period, please return the product to the store where you purchased from. If your purchase has passed the store's return policy period, please follow these steps to have the product repaired or replaced.

Step 1: Submit your RMA request.

Go to www.siig.com, click Support, then RMA to submit a request to SIIG RMA. Your RMA request will be processed, if the product is determined to be defective, an RMA number will be issued.

Step 2: After obtaining an RMA number, ship the product.

•Properly pack the product for shipping. All accessories that came with the original package must be included.

•Clearly write your RMA number on the top of the returned package. SIIG will refuse to accept any shipping package, and will not be responsible for a product returned without an RMA number posted on the outside of the shipping carton.

•You are responsible for the cost of shipping. Ship the product to the following address:

SIIG, Inc.

6078 Stewart Avenue Fremont, CA 94538-3152, USA RMA #:

•SIIG will ship the repaired or replaced product via Ground in the U.S. and International Economy outside of the U.S. at no cost to the customer.

04-0600A specifications

The SIIG 04-0600A is a high-performance PCI Express to Serial Port Adapter designed to provide reliable communication with various serial devices. It is particularly well-suited for applications requiring fast and efficient data transmission. This adapter supports a wide range of operating systems, making it a versatile choice for many users.

One of the standout features of the SIIG 04-0600A is its ability to support up to four serial ports, allowing for multiple devices to be connected simultaneously. This multi-port configuration is particularly useful in industrial settings, where various equipment needs to communicate with a central control system. The adapter is also equipped with standard Serial RS-232 and RS-422/485 interfaces, ensuring compatibility with a broad spectrum of devices.

The SIIG 04-0600A utilizes advanced technology to ensure reliable performance. With data rates of up to 921.6 Kbps, it provides fast and efficient data transfer, crucial for applications like point-of-sale systems, industrial automation, and communication between computers and peripherals. The adapter also features built-in signal conditioning to improve communication over long distances, helping to maintain data integrity even in challenging environments.

In terms of construction, the SIIG 04-0600A is designed for durability and longevity. It features a robust metal connector housing that is resistant to wear and tear, making it ideal for environments where equipment may be subject to physical stress. Furthermore, it employs standard PCI Express slots, ensuring easy installation and compatibility with a wide variety of motherboards.

The adapter also comes with a variety of software support that makes configuration and troubleshooting straightforward. It provides comprehensive drivers compatible with major operating systems like Windows and Linux, ensuring a straightforward integration process. Additionally, the built-in diagnostic LED indicators allow users to monitor the connection status, enhancing the overall user experience.

Overall, the SIIG 04-0600A stands out as a highly effective solution for users seeking reliable serial connectivity. Its impressive features, robust performance, and versatile applications make it an excellent choice for both professional and personal use. Whether in a busy industrial shop or a home office, this adapter is engineered to meet and exceed expectations in serial communications.