Microsoft 9SR-00001, V900, 9HR-00001, 7XR-00001 Forgot my password, How do I change my password?

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3.Confirm your current password and then you can create a PIN. Now you can quickly sign in using your four-digit PIN.

Notes

If you add a work email account to your Surface, security policies may require you to have a password instead of a PIN or picture password.

If you’re using Surface Pro and you’re connected to a network domain, some sign-in and password settings are controlled by your system administrator. For more info, check with your system admin.

I forgot my password

If you've forgotten your password, there are several ways to retrieve or reset it:

If your PC is on a domain, your system administrator must reset your password. (Surface Pro only.)

If you're using a Microsoft account, you can reset your password online at account.live.com.

Have someone with an administrator account on the PC sign in and change your password for you. (If you have an administrator account and remember the administrator password, you can do this yourself.)

If you're using a local account, use your password hint as a reminder.

If you've tried these suggestions and still can't sign in, contact Surface support on Surface.com.

How do I change my password?

To find out how to change your password, see the topic Change your password on Windows.com.

© 2013 Microsoft

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Contents Published February 9 Version Getting Started GuideMicrosoft Contents Microsoft Microsoft Surface RT Surface Pro Meet SurfaceVideo adapters Surface accessoriesHow does Windows RT differ from Windows 8 Pro? KeyboardsGet Help and Support Power supplyPlug in and turn on SetupAdd accounts Windows setupLock screen and signing POP email? How to sync Google servicesAdd your email accounts Outlook Express, Windows Mail, or Windows Live Mail Add a photo service to the Photos appAdd social network accounts to the People app New look of Windows Introducing SurfaceTouch, keyboard, mouse, and pen Charms App commandsSwitch apps Familiar desktopCloud connected Multiple accounts and parental controls Connect devices or a second screenStart screen Your favorite things Get to know the new WindowsSlide to scroll Touch swipe, tap, and beyondTap Rotate What we say How to do itCopy and paste using touch Charms Search, Share, Start, Devices, and SettingsHow to search Tips Change Windows settingsShare a photo Share photos, links, and moreShare a link Charge Surface Battery and powerHow much battery charge is left? Get to know SurfaceSleep, wake, and lock Power states On, off, sleep, and restartOn, sleep, off, and restart Wake and unlock Choose when the screen dims and turns offTouchscreen LockLock the screen orientation To change when the screen dims or turns offUse the on-screen keyboard Adjust screen brightnessChange other screen settings Connect Surface to a second monitorHide the keyboard Sound featuresAdjust the volume Change the on-screen keyboard settingsAdd sound accessories Fold back or close Keyboard, mouse, and penKeyboard covers Touch CoverTrackpad gestures TrackpadType Cover How do I change the mouse pointer speed? How do I change the trackpad settings?If the Trackpad Settings app isn’t working Pen MouseSkyDrive All about appsBuilt-in apps MailMusic PeoplePhotos VideoGames App commands-where are they?Internet Explorer CalendarSwitch to the last app you were using Change app settingsSwitch between apps Show app commandsClose apps Switch to an app you were using recentlySnap an app you used recently Install and uninstall appsSnap the last app you were using Use two apps side by side snap appsUninstall apps Install appsApp updates Surface Pro Uninstall a desktop program Surface Pro Install a desktop programWhat type of account do I have? What is a local account?Accounts Create a user account What is a Microsoft account?Benefits of using a Microsoft account Family Safety Unlock Surface and sign Set up a picture passwordSet up a PIN SignHow do I change my password? Forgot my passwordCustomize the Start screen Personalizing SurfaceChange your background, colors, and account picture Themes and desktop backgroundsRearrange and resize tiles NotificationsPin or unpin apps Microsoft Printing To set up a printerTo see if the printer is already installed and working Connect devicesPrinter compatibility How do I print something?Can’t print? Add, view, and manage your devices and printers Add a device using PC SettingsAdd a device using Control Panel Add a Bluetooth deviceManage your devices Connect Surface to a TV, monitor, or projectorDevice compatibility Removable storage options Storage, files, and backupSurface storage options How much local storage space do I have?Tap or click Open folder to view files SkyDrive Cloud storageUSB flash drive or hard drive MicroSD memory cardMove files to your Surface Files and foldersFile Explorer LibrariesUse SkyDrive Back up files using File HistoryConnect to a network computer Use a USB flash drive or microSD memory cardMicrosoft Networking Connect to a wireless networkDisconnect from a wireless network Surface Pro Join a domain Join a homegroupConnect your Microsoft account to your domain account Accessing files on other computersAirplane mode See your Windows Update history Surface and Windows UpdatesWindows Updates Manually check for Windows updatesSurface Pro Change Windows Update settings Surface firmware updatesCover and keyboard care Clean and care for SurfaceTouchscreen care That’s it Battery care
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