Troubleshooting (Basic)
Touch Pad / Touchscreen (only for model with touchscreen)/Dual Touch (only for model with dual touch)
Cannot point the correct position using the included stylus/digitizer pen.
<Only for model with touchscreen>
Perform the touchscreen calibration ( page 16). <Only for model with dual touch>
Perform the digitizer calibration and Touchscreen calibration ( page 16).
Use the included digitizer pen.
On the Windows logon screen or the Welcome screen, you may not be able to point the correct position using the included digitizer pen. Use the keyboard or the touch pad to log on.
On-screen Document
The document of PDF for- | Install Adobe Reader. | ||||||
mat is not displayed. | A Log on to Windows as an administrator. | ||||||
| B Click | (Start) and input “c:\util\reader\AdbeRdr1001_en_US.exe” in [Search pro- | |||||
| grams and files] then press Enter. | ||||||
| C Update Adobe Reader to its latest version. | ||||||
| If your computer is connected to the internet, start up Adobe Reader and click [Help] | ||||||
| - [Check for Updates...]. | ||||||
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No response. | Press | Ctrl | + | Shift | + | Esc | to open Task Manager and close the software application |
| that is not responding. | ||||||
| An input screen (e.g., password input screen at startup) may be hidden behind another | ||||||
| window. Press Alt +Tab to check. | ||||||
| Slide the power switch for four seconds or longer to shut down the computer, and then | ||||||
| slide the power switch to turn it on. If the application program does not work normally, | ||||||
| uninstall and reinstall the program. To uninstall, click (Start) - [Control Panel] - [Program] | ||||||
| - [Uninstall a program]. | ||||||
Troubleshooting
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