Lenovo X41 manual Diagnosing problems, Troubleshooting, Error messages

Page 36

Solving computer problems

Diagnosing problems

If you have a problem with your computer, you can test it by using PC-Doctor for Windows. To run PC-Doctor for Windows, do as follows:

1.Click Start.

2.Move the pointer to All Programs and then to PC-Doctor for Windows.

3.Click PC-Doctor.

4.Choose one of the tests, from either Device Categories or Test Scripts.

Attention

Running any tests may take up to several minutes or longer. Make sure you have time to run the entire test; do not interrupt the test while it is running.

The System Test of the Test Scripts runs some tests of critical hardware components, but it does not run all of the diagnostic tests in PC-Doctor for Windows. If PC-Doctor for Windows reports that all of the tests in the System Test have been run and that it has found no problems, consider running more of the tests in PC-Doctor for Windows.

If you are preparing to contact the Support Center, be sure to print the test log so that you can rapidly provide information to the help technician.

Troubleshooting

If you do not find your problem here, refer to your on-board help system. To open ThinkVantage Productivity Center, press the Access IBM button. The following section only describes problems that might prevent you from accessing the help system.

Error messages

Notes:

1.In the charts, x can be any character.

2.The version of PC-Doctor referred to here is PC-Doctor for Windows.

Message

Solution

 

 

0175: Bad CRC1, stop

The EEPROM checksum is not correct (block #6). Have the computer

POST task

serviced.

 

 

0176: System Security -

This message is displayed if you remove the Security Chip and reinstall it,

The System has been

or install a new one. To clear the error, enter the BIOS Setup Utility, press F9

tampered with.

to set values to default, then press F10 to save changes. If this does not solve

 

the problem, have the computer serviced.

 

 

12ThinkPad®X41 Tablet Service and Troubleshooting Guide

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Contents ThinkPadX41 Tablet Service and Troubleshooting Guide Page ThinkPadX41 Tablet Service and Troubleshooting Guide Page Contents Iv ThinkPadX41 Tablet Service and Troubleshooting Guide Σηµαντικ Οδηγ Σχετικ Με την ασϕ ΣηµεΚαταστ Που πρ Να αντιµετωπ Απ εξουσιοδοτηµ Τεχνικ Και µε κ ΗλεκτρονικΓενικ οδηγ Ασϕ ΣυντΕπικ Κινητ µ Αποϕ Την επαϕ µε τα δ Σας και µε Του σ Καλ Και µετασχηµατιστ ΕπεκτΚαι σχετικ Συσκευ ΠροσοχΦις και πρ ΜπαταρΘερµ Και εξαερισµ CD και DVD DVDΠληροϕορ Ασϕ ΚΙΝ∆ΥΝΟΣXiii Προσοχη CDCΣχετικ Με τις προδιαγραϕ Των συσκευ Laser DVD-ROMΠΡΟΕΙ∆ΟΠΟΙΗΣΗ Ο χειρισµ Xvii Xviii ThinkPadX41 Tablet Service and Troubleshooting Guide Important notice for users Important regulatory notice for usersInformation about hard disk capacity Xx ThinkPadX41 Tablet Service and Troubleshooting Guide Finding information with the Access IBM button Rewind the video clip Overview of your new ThinkPad computer Your ThinkPad at a glance Front viewRear view Features Specifications Important tips Be careful about where and how you work Caring for your ThinkPad computerBe gentle with your computer Carry your computer properlyTake care in setting passwords Tips on using your computer in tablet modeTips on using the Tablet Digitizer Pen Handle storage media and drives properlyOther important tips Cleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Care for the fingerprint reader Solving computer problems Diagnosing problems TroubleshootingError messages Solving computer problems Solving computer problems Solving computer problems Select Security-Predesktop Area-Access Predesktop Area Errors without messages ProblemSolution My screen goes blank while the computer is on Password problem Power switch problemKeyboard problems TrackPoint problems Standby and hibernation problems Solving computer problems Select Timer Wake with Battery Operation by pressing Enter Computer screen problems Click Power ManagementClick Advanced Battery problems Hard disk drive problems Startup problemSolving computer problems Fingerprint authentication problems Other problemsComputer does not respond Starting Bios Setup Utility Recovering pre-installed software Upgrading the hard disk drive Upgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Replacing the battery Using the Extended Life Battery Using the Extended Life Battery Using the Extended Life Battery Using the Extended Life Battery Using the Extended Life Battery Getting help and service Getting help and service Getting help on the Web Calling the Customer Support CenterFRU Getting help around the world Appendix A. Wireless related information Wireless interoperabilityUsage environment and your health ThinkPadX41 Tablet Service and Troubleshooting Guide Appendix B. Warranty information Lenovo Statement of Limited WarrantyWhat this Warranty Covers Part 1 General TermsWhat this Warranty Does not Cover How to Obtain Warranty ServiceWhat Lenovo Will Do to Correct Problems Exchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 Country-unique Terms Mexico ParaguayPeru UruguayUnited States Asia Pacific AustraliaCambodia and Laos CAMBODIA, INDONESIA, and LaosIndia Japan MalaysiaNEW Zealand PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law Arbitration The following is added under this heading European Union EU ConsumersThinkPadX41 Tablet Service and Troubleshooting Guide Following Terms Apply to the Country Specified Austria EgyptFrance Germany HungaryIreland Items for Which Lenovo is Not Liable SlovakiaUnited Kingdom Part 3 Warranty Information Warranty PeriodTypes of Warranty Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Courier or Depot ServiceCustomer Carry-In or Mail-In Service CRU and On-site ServiceCRU and Courier or Depot Service CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico ThinkPadX41 Tablet Service and Troubleshooting Guide Appendix C. Customer replacement units CRUs Customer replaceable units CRUsThinkPadX41 Tablet Service and Troubleshooting Guide Appendix D. Notices Television output notice Electronic emissions noticesIndustry Canada Class B emission compliance statement European Union EMC Directive conformance statementDisposing of a disused lithium battery Handling a disused ThinkPad battery packEnvironmental notices for Japan IBM Lotus Software Offer U. S. Or Canada Latin American CountriesEuropean Countries Asia Pacific CountriesTrademarks ThinkPadX41 Tablet Service and Troubleshooting Guide Index ThinkPadX41 Tablet Service and Troubleshooting Guide Page Part Number 39T9269
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X41 specifications

The Lenovo X41, a notable entry in the ThinkPad series, was introduced as a lightweight and portable laptop ideal for business professionals and casual users alike. This device gained recognition for its reliability, innovative features, and robust performance, making it a sought-after option during its time.

One of the primary highlights of the Lenovo X41 is its form factor. Weighing in at just around 3.5 pounds, it epitomizes portability without compromising on functionality. The 12.1-inch XGA display provides a balance between screen real estate and travel-friendly dimensions. This size makes it convenient for users who frequently move between meetings or travel for work.

Powering the X41 is Intel's Centrino technology, which integrates the processor, chipset, and wireless capabilities into a cohesive unit. This not only optimizes performance but also enhances battery life, enabling users to work longer without plugging in. The model typically features a robust Intel Pentium M processor, available in various configurations, giving users options in terms of speed and efficiency.

The design of the X41 adheres to the iconic ThinkPad aesthetic, characterized by its black casing, rugged build, and the famous red TrackPoint mouse in the center of the keyboard. This keyboard is spill-resistant, which adds an extra layer of protection against accidents. Users appreciate the tactile feedback and comfort offered by the keys, making it suitable for extended typing sessions.

In terms of connectivity, the Lenovo X41 is equipped with various ports, including USB, Ethernet, and an optional docking station for enhanced capabilities. Additionally, the laptop includes integrated Wi-Fi for seamless wireless connectivity, an essential feature for modern business environments.

Security is another noteworthy aspect of the Lenovo X41. It typically features a fingerprint reader, a function that enhances user authentication and data protection.

Overall, the Lenovo X41 stands out due to its combination of portability, performance, and essential features tailored for users on the go. Its design emphasizes durability and usability, making it a versatile choice for a range of applications, whether for business professionals, students, or everyday users seeking a reliable and efficient laptop.