Lenovo Y460 manual Troubleshooting, Where are the recovery discs?

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Chapter 5. Troubleshooting

Where are the recovery discs?

Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, see “Chapter 4. OneKey Rescue System” on page 40.

How can I contact the customer support center?

See “Appendix A. Getting help and service” on page 66 of this guide.

Where can I find warranty information?

For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Appendix C. Lenovo limited warranty” on page 85.

How can I install the device drivers?

A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer. If your computer is preinstalled with an operating system, Lenovo provides all the drivers you need in your hard disk.

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Contents Lenovo IdeaPad Y460 First Edition Jan Copyright Lenovo Respective Users Explanation of hard disk capacity Page Page Contents Appendix D. Customer Contents Appendix C. Lenovo limitedAppendix F. Features 101„ Read this first Important safety informationImportant safety information IiiImportant safety information Unpack Important safety information Working place Important safety information On using Important safety information ViiImportant safety information Service and upgrades ViiiGetting to know your computer Integrated Speakers Power buttonGetting to know your computer CameraCap sensor Buttons TouchpadRJ-45 port Left-side viewVGA port Hdmi port Fan louvers USB portPage Getting to know your computer AC power Adapter jackSwitch Processing unit Switch specific Models only IntegratedWireless device GPU graphicsBottom view SIM card slot specific models only Battery packCentral Processing Unit CPU/ Memory RAM compartment Learning the basics „ Connect to the powerInstall the battery pack „ Read the manualsLearning the basics „ Configure the operating system„ Turn on the computer Putting your computer into sleep state„ Shutting down your computer „ Checking battery status Using AC adapter and battery„ Charging the battery „ Removing the battery pack „ Handling the battery Using the touchpad Left click button Right click buttonTwo-Finger Scrolling „ GesturesPinch zoom RotatingLearning the basics Three-Finger Flick Using the keyboard „ Numeric keypad„ Function key combinations Fn + F8 Fn + F6Fn + F7 Fn + F9Special keys and buttons OneKey Rescue System buttonLearning the basics Lenovo SlideNav bar Learning the basics Cap Sensor buttons OneKey Theater II buttonHard disk drive indicator Bluetooth indicator System status indicatorsTouchpad indicator Securing your computer „ Attaching a security lock not supplied„ Using VeriFace „ Using passwordsConnecting external devices „ Using media cards not suppliedLearning the basics Inserting a media card Removing a media card„ Connecting a Bluetooth device specific models only „ Connecting a universal serial bus USB deviceEnabling Bluetooth communications To change the GPU, do the following Using the Internet Wired connection„ Hardware connection „ Software configurationUsing the Internet CableWireless connection Wi-FiSoftware configuration „ Using Wi-Fi/WiMax specific models onlyEnabling wireless connection Hardware connection„ Using Mobile Broadband specific models only Inserting the SIM card Removing the SIM card Using the Internet OneKey Rescue System OneKey Rescue System„ Introduction OneKey Rescue System OneKey Rescue System Troubleshooting Frequently Asked QuestionsTroubleshooting Where are the recovery discs?What can I do if the backup process fails? Troubleshooting Display problemsProblems on changing graphics processing unit GPU Computer is onPassword problem Forgot my passwordTroubleshooting Keyboard problems Sleep or hibernation problemsComputer does not return from sleep mode and does not work Troubleshooting Computer screen problems Sound problemsHard disk drive problem Troubleshooting Battery problemsStartup problem Troubleshooting OneKey Rescue System problems Other problemsConnected external Replacing the battery Upgrading and replacing devicesUpgrading and replacing devices Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Replacing the hard disk drive Handling a hard disk driveUpgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Appendix A. Getting help and service Appendix A. Getting help and service Getting help on the WebAppendix A. Getting help and service Appendix A. Getting help and service Getting help around the world Appendix B. Use and care information „ Be careful about where and how you workCaring for your computer „ Notice of static-electricity Appendix B. Use and care information„ Be gentle with your computer „ Carry your computer properly „ For outdoor use„ Handle storage media and drives properly „ Take care in setting passwords „ Data safety„ Other important tips Appendix B. Use and care information Accessibility and comfort „ Ergonomic information„ What if you are traveling? „ Questions about vision?Maintenance „ General tips for maintenanceAppendix B. Use and care information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display Appendix C. Lenovo limited warranty „ What this warranty covers„ What your service provider will do to correct problems „ How to obtain warranty serviceAppendix C. Lenovo limited warranty Information „ Replacement of a product or part „ Your additional responsibilities „ Use of personal information„ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ Other rights „ European Economic Area EEA„ Lenovo Turkey address Lenovo Technology B.V. Turkiye Istanbul SubesiWarranty information „ Types of warranty service Customer Replaceable Unit CRU ServiceCourier or Depot Service Appendix C. Lenovo limited warranty On-site ServiceCustomer Carry-In or Mail-In Service Product Exchange Service Appendix D. Customer replaceable units CRUs 100 Appendix D. Customer replaceable units CRUsAppendix E. Notices 101102 Appendix E. Notices„ Export classification notice 103Energy Star model information 104105 Windows„ Wireless interoperability 106„ Usage environment and your health 107„ Safety information related to Mobile Broadband 108109 „ Federal Communications Commission FCC Statement Electronic emissions notices110 „ Industry Canada Class B Emission Compliance Statement 111„ German Class B Compliance Statement „ Avis de conformité à la réglementation d’Industrie Canada112 113 „ European Union Compliance Statement Class B Compliance 114115 „ Korea Class B „ Japan Compliance Statement for Power line Harmonics116 „ General recycling statement Weee and recycling statements117 EU Weee statements 118Japan recycling statements 119„ Disposing of a Lenovo Computer Components 120121 122 Model Name IdeaPad Y460 Appendix F. Features and Specifications123 Form FactorAppendix F. Features and Specifications Ports 124125 Index 126127 Index128 Do not Return IT to the Store If your product is not working correctlyNew World. New Thinking.TM
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Y460 specifications

The Lenovo Y460 is a powerful laptop that was released as part of Lenovo's IdeaPad line, catering primarily to the needs of gamers and multimedia enthusiasts. This model stands out with its combination of cutting-edge technology, sleek design, and impressive performance capabilities.

One of the key features of the Lenovo Y460 is its robust hardware configuration. It typically comes equipped with Intel’s Core i5 or i7 processors, providing users with substantial processing power to handle demanding applications and multitasking. The laptop can also support up to 8GB of RAM, which significantly contributes to its ability to run multiple applications smoothly and efficiently.

Another significant highlight of the Y460 is its graphics capabilities. The device often includes dedicated graphics cards, such as the NVIDIA GeForce 540M, which enhances the visual experience, making it ideal for gaming and graphics-intensive tasks. This GPU allows users to enjoy high-definition gaming and smooth video playback without lag, ensuring that graphics-rich applications run seamlessly.

In terms of storage, the Y460 is designed to offer flexible options, often featuring a combination of a standard hard drive and a solid-state drive (SSD). The inclusion of SSD technology dramatically improves boot times and system responsiveness, while traditional HDD provides ample storage space for games, media, and other files.

The display on the Lenovo Y460 is another noteworthy feature. It typically showcases a 14-inch HD or Full HD screen, offering vibrant colors and sharp images. The anti-glare technology further enhances viewing comfort, making it suitable for extended use, whether for gaming, watching movies, or working on projects.

Connectivity is also well-thought-out, with the Y460 providing multiple USB ports, an HDMI output, and an SD card reader, allowing users to connect a variety of peripherals and external displays easily. The laptop may also feature advanced Wi-Fi technology, ensuring fast and reliable internet connectivity.

The design of the Y460 is both stylish and functional. It has a sleek, modern look that appeals to younger users while maintaining a professional appearance for business use. The keyboard is typically designed for comfort, featuring a numeric keypad and backlighting, which enhances usability in low-light conditions.

In conclusion, the Lenovo Y460 is a versatile and powerful laptop that perfectly balances performance, portability, and design. With its strong hardware components, dedicated graphics capabilities, and user-friendly features, it caters well to gamers, students, and professionals alike, making it a solid choice in its category.