Compaq TC1000 MultiBay Device Problems, External Device Problems, MultiBay Problem Solutions

Page 42

 

 

 

Troubleshooting

 

 

 

 

MultiBay Device Problems

 

 

 

 

 

MultiBay Problem Solutions

 

 

 

 

 

 

 

 

Problem

Possible Cause

Solution

 

 

 

 

 

A MultiBay

The drive is not

Remove the drive, then reinsert it

 

drive is not

properly inserted in

as shown in this guide, “Using the

 

recognized as

the MultiBay.

Tablet PC Docking Station and

 

part of the

 

Screen Protector” chapter.

 

system.

 

 

 

 

 

 

External Device Problems

 

 

 

 

 

External Device Problem Solutions

 

 

 

 

 

 

 

 

Problem

Possible Cause

Solution

 

 

 

 

 

A new device is

The device cable or

Be sure that all cables are

 

not recognized

power cord is loose.

securely connected to the device

 

as part of the

 

and the docking station.

 

computer

 

Be sure that all power cords are

 

system.

 

securely connected to the device

 

 

 

and an electrical outlet.

 

 

 

 

 

 

The device was

Turn off the system, turn on the

 

 

connected while the

device (if applicable), and restart

 

 

system was turned on.

the tablet PC.

 

 

 

 

 

 

The cables are

To identify docking station

 

 

connected to the

connectors, refer in this guide to

 

 

wrong connectors.

the “Getting Started” chapter.

 

 

 

Refer to the documentation

 

 

 

included with the device to identify

 

 

 

which connectors to use.

 

 

 

 

 

 

Device drivers may

Install drivers according to the

 

 

need to be installed on

device manufacturer’s

 

 

the tablet PC.

instructions.

 

 

 

 

 

Tablet PC TC1000 Docking Station Reference Guide

A–5

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Contents Reference Guide Page Contents Index Contents of the Packing Box Getting StartedDocking Station Components Front ViewFront Components Right Side View Right Side ComponentsBack View Back ComponentsLeft Side View Left Side ComponentsTablet PC Components Tablet PC docking alignment slotsTablet PC Attachment Slots Keyboard Components Keyboard Attachment and Security ComponentsConnecting to a Power Source Docking and Undocking the Tablet PCConnecting to a power source Docking the Tablet PC Docking the tablet PCSnapping the tablet PC into place Docking the tablet PC in writing mode Optional keyboard docking connector pass-through Undocking the Tablet PC Pulling the release handleRemoving the tablet PC from the docking stand Turning the System On and Off Changing the Tablet PC OrientationChanging the Orientation Changing the tablet PC from portrait to landscapeChanging the tablet PC from landscape to portrait Tablet PC in viewing mode Tablet PC in writing mode Changing the Angle of the Tablet PCUsing MultiBay Devices Power State of Tablet PC When Inserting Removing Devices Inserting and Removing DevicesInserting a MultiBay device Pulling the MultiBay release lever Removing a MultiBay deviceUsing External MultiBay Devices Using Security FeaturesConnecting a security cable Connecting and Using External Devices Connecting Standard External DevicesConnecting Monitors Connecting USB DevicesUsing Communications Devices Attaching and Detaching Screen Protector Attaching the Screen Protector to the Tablet PCAttaching the screen protector to the tablet PC Fold the screen protector over the tablet PC screen Folding the screen protector over the tablet PCDetaching the Screen Protector from the Tablet PC Detaching the screen protector from the tablet PCAttaching the Screen Protector to the Keyboard Attaching the screen protector to the keyboardFold the screen protector over the tablet PC screen Detaching the Screen Protector from the Keyboard Detaching the screen protector from the keyboardGetting Help Compaq Technical SupportCompaq Web Site Compaq Authorized Reseller Troubleshooting Problems, Causes and Solutions Docking ProblemsDocking Problem Solutions Tablet PC Orientation Problems Tablet PC Orientation Problem SolutionsMultiBay Device Problems External Device ProblemsMultiBay Problem Solutions Dimensions Operating EnvironmentRated Input Power Finding More Environmental InformationIndex Index-2 USB
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