Acer HT.HAAAA.002, A100, HT.HAPAA.001 manual Appendix, FAQ and troubleshooting

Page 62

Appendix

FAQ and troubleshooting

This section lists frequently asked questions that may arise during the use of your tablet, and gives easy answers and solutions to these questions.

Aspect

Question

Answer

Audio	Why is there no	If the headset is plugged into the
	sound coming from	device, the speaker is automatically
	the device?	shut off. Disconnect the headset.
		Check that the device volume setting is
		not muted.
		Check that the volume control is not at
		its lowest setting.

Multimedia files	Why can’t I view my	You may be trying to view an image
	picture files?	format that is not supported. Refer to
		“Multimedia” on page 62 for more
		information.

Why can’t I view my video files?

You may be trying to view a video format that is not supported. Refer to “Multimedia” on page 62 for more information.

Why can’t I play my music files?

You may be trying to play a file that is not supported. Refer to “Multimedia” on page 62 for more information.

System	How do I check the
information and	OS version of my
performance	device?

Tap Apps > Settings > About tablet to check the OS version (Kernel/build number) and other hardware and software information.

Power	I couldn’t turn on	The battery power may be depleted.
	the device.	Recharge the device. Refer to
		“Charging your tablet“ on page 11 for
		more information.

Storage	How do I check	To check storage status, go to Settings
	memory status?	> Storage.

60

Image 62

Contents User Guide Page Table of contents Playing music and video End user license agreement End user license agreementPrivacy policy Limitation of Liability and RemediesGetting to know your tablet Features and functionsHow to register Product registrationSetting Up Unpacking your tabletFront view Setting UpGetting to know your tablet Back view Top viewBottom view 3 4 5 2 Side viewSee Inserting a microSD card optional on Using your tablet Using your tabletUsing the SIM card slot only for Wi-Fi+3G models Charging your tabletTurning on for the first time Sign in to or create a Google accountWaking your tablet Using the touchscreenLocking your tablet Voice search Home screenSearch Navigation Extended Home screenApplication menu Status and notification areaConnection and battery status icons Status and notification iconsCellular data status icons only for Wi-Fi+3G models Notification iconsPersonalizing the Home screen Adding or removing shortcuts or widgetsAdding shortcuts from the Application menu Changing Android keyboard settingsOnscreen keyboard XT9 Text Input Predictive text or auto correctionChanging the keyboard Text assistanceInserting text Editing textSelecting text Using your tablet Connecting to a PC as a USB storage device Connecting devices to your tabletConnecting to AC power Inserting a microSD card optionalConnecting devices to your tablet Connecting a Bluetooth deviceConnecting to a television with Hdmi Connecting to the dock optional Going online Managing Wi-Fi connectionsUsing the browser Browsing the InternetVoice Search Setting up Gmail Google mailComposing an email Online applications Setting up the Email applicationSetting up Acer Sync on your computer Acer SyncConfiguring Acer Sync on your tablet Acer PlannerSocialJogger Adobe Flash PlayerAndroid Market Using downloaded applications Uninstalling downloaded applicationsViewing your books Google TalkBooks Adding booksReading a book Selecting a content folder Acer content foldersUsing the content folders Moving or removing Acer content foldersAdding Music Playing music and videoMultimedia playback Acer clear.fi Playing music and videoClear.fi photos Clear.fi videosSharing media content with clear.fi Clear.fi musicNemoPlayer Media ServerDolby Mobile Adding a new contact Managing contactsImporting contacts Managing contactsEditing a contact Opening a contactStarred contacts Editing a contact on your computerUsing the camera Camera icons and indicatorsUsing the camera Taking a photoShooting a video Supported formats Viewing photos and videosActivating a new SIM card and PIN Using a cellular data network only for Wi-Fi+3G modelsInstalling a SIM card Using a cellular data network only for Wi-Fi+3G models Adjusting connection settingsMobile Internet settings SIM card lockInternet sharing Disable data when roamingCreating a new access point Limit your data connection to slower networksWi-Fi hotspot Screen Advanced settingsSound Advanced settings Putting your tablet in Airplane modeAdjusting connection settings Activating or deactivating connectionsBluetooth connections Adjusting Bluetooth settingsConnecting to a PC SynchronizationMultiple Google accounts Setting the date and timeSetting alarms Auto-syncManaging applications Resetting your tabletChanging language and text options Updating your tablet’s operating systemClean boot FAQ and troubleshooting AppendixOther sources of help AppendixSpecifications Camera BatteryDimensions ExpansionPrevention of hearing loss SafetyListening precautions Radio Frequency InterferencePacemakers Medical devicesVehicles Hearing aidsOperation environment Potentially explosive environmentsEmergency calls Only for models supporting phone function Battery information IEEE1625 statement only for Wi-Fi+3G models Driving safety Page Disposal and recycling information RoHS complianceLCD pixel statement Radio device regulatory noticeFCC regulations Regulatory information RF exposure warningFor Canada Lithium-ion / Li-polymer battery warning NCC 警語RF exposure information SAR Certificate Information SARCertification marks and Compliance For users in CanadaFor users in Thailand Page Acer Incorporated Date March 2