Acer NTL1CAA002 manual Troubleshooting tips

Page 52

English

36 Troubleshooting

Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see the table below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 35.

Error messages

Corrective action

 

 

CMOS battery bad

Contact your dealer or an authorized service center.

 

 

CMOS checksum error

Contact your dealer or an authorized service center.

 

 

Disk boot failure

Insert a system (bootable) disk into an external drive,

 

then press <Enter> to reboot.

 

 

Equipment

Press <F2> (during POST) to enter the BIOS utility,

configuration error

then press Exit in the BIOS utility to reboot.

 

 

Hard disk 0 error

Contact your dealer or an authorized service center.

 

 

Hard disk 0 extended

Contact your dealer or an authorized service center.

type error

 

 

 

I/O parity error

Contact your dealer or an authorized service center.

 

 

Keyboard error or no

Contact your dealer or an authorized service center.

keyboard connected

 

 

 

Keyboard interface

Contact your dealer or an authorized service center.

error

 

 

 

Memory size mismatch

Press <F2> (during POST) to enter the BIOS utility,

 

then press Exit in the BIOS utility to reboot.

 

 

If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS utility.

Image 52
Contents Acer Iconia Tab User GuidePage Basic care and tips for using your computer First things firstYour guides Turning your computer on and offTaking care of your computer Taking care of your battery packTaking care of your AC adapter Cleaning and servicing Safety instructions Information for your safety and comfortTurning the product off before cleaning Using electrical power Product servicing Guidelines for safe battery usage Replacing the battery packTelephone line safety Operating environmentMedical devices VehiclesPotentially explosive environments Finding your comfort zone Taking care of your visionDeveloping good work habits Contents Page Your Acer tablet PC tour Connect the tablet to the docking station / keyboardTablet PC Front viewBack view Top viewBottom view Left viewKey functions for boot menus Booting your tabletRight view Docking station / keyboard Docking station / keyboard Environment Acer Ring Icon DescriptionClean Disk function Sync functionTouchBrowser Description Adding a page to your Favorites My Journal Editing pages Web ClipEnglish English Media content types Display media contentAcer clear.fi DMS Digital Media Server devicesSave media content Media sharing settingsSearch media Device Control English SocialJogger English Sharing content Settings Acer Backup Manager Power management Recovering your systemBattery pack Battery pack characteristicsMaximizing the batterys life Conditioning a new battery packCharging the battery Checking the battery levelBattery low warning Expanding through options Built-in network featureConnectivity options Universal Serial Bus USB High-Definition Multimedia InterfaceBios utility Boot sequenceFrequently asked questions Nothing appears on the screenNo audio is heard from the computer Printer does not workInternational Travelers Warranty ITW Requesting serviceBefore you call Troubleshooting Troubleshooting tipsRegulations and safety notices FCC statementLCD pixel statement Radio device regulatory notice GeneralRemarque à lintention des utilisateurs canadiens Compliant with Russian regulatory certificationFCC RF safety requirement List of applicable countriesEnglish