Acer Iconia W3 user manual Troubleshooting tips, Error messages, Corrective action

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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 42.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

 

Corrective action

Error messages

CMOS battery bad

Contact your dealer or an authorized service

center.

 

 

 

CMOS checksum

Contact your dealer or an authorized service

error

center.

 

 

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Contents Iconia W3 User’s Manual Page Table of Contents Recovering your system Bios utilityRegulations and safety notices Disconnecting the power source Safety and ComfortTurning the product off before cleaning Accessing the power cordProtecting your hearing Product servicing GeneralGuidelines for safe battery usage Radio Frequency Interference Medical Devices Potentially Explosive Environments Finding your comfort zone Sustainability/sustainability01.htmTaking care of your vision Temperature Developing good work habitsHumidity non-condensing Turning your computer on and off Basic care and tips for using your computerFirst Things First Your guidesTaking care of your computer Cleaning and servicing Please refer to Frequently asked questions onTaking care of your AC adapter Top view Description LED IndicatorsYour Acer Tablet PC Tour Tablet PCNot available on all models Bottom view Front view DescriptionDescription Back view Description When using a USB port, it is recommended to Plug in the power adapterLeft/right views Description Description Micro USB Hdmi Micro Using the Virtual Keyboard Using the virtual keyboard What are benefits of a wireless network? Mobility Wireless NetworksConnecting to the Internet Wireless networksInstallation speed and simplicity Components of a wireless LANAccess point router Screen Orientation G-SENSOR Power Management Saving powerDisable Fast startup Power management Select Save changes Conditioning a new battery pack Battery PackBattery pack characteristics Charging the batteryBattery pack Optimizing battery life Checking the battery levelBattery-low warning Battery rapidly Recommended ActionSituation Securing Your Computer Using passwordsEntering passwords Nothing appears on the screen Frequently Asked QuestionsKeyboard does not respond No audio is heard from the computerRequesting service International Travelers Warranty ITWPrinter does not work Before you call Tips and hints for using Windows What are ’live tiles?’ Why is there a new interface?How do I jump between apps? How do I turn off my computer?How do I personalize the Lock screen? How do I personalize my computer?How do I move tiles? Can I make tiles bigger or smaller?Can I change the screen resolution? Where are my apps?So, how do I close an app? How do I remove a tile from Start? How do I install apps?Cant find apps like Notepad and Paint! Where are they? How do I make an app appear on Start?How do I add a favorite to Internet Explorer? What is a Microsoft ID account?Do I need one? How do I get one?Where can I get more information? How do I check for Windows updates?Corrective action TroubleshootingTroubleshooting tips Error messagesHard disk 0 extended Creating a recovery backup RecoveryRecovery Recovery Creating a drivers and applications backup Click Create Drivers and Applications Backup Recovery Recovering your system Reinstalling drivers and applications Click Reinstall Drivers or Applications Returning to an earlier system snapshot Returning your system to its factory condition Returning to a restore pointRecovering from Windows Click Restore Factory Settings Restore Factory Settings with Acer Recovery ManagementRecovery Click Customized Restore Retain User Data Customized Restore with Acer Recovery ManagementRecovering Your System Bios Utility Boot sequenceSetting passwords Regulations and Safety Remarque à lintention des utilisateurs canadiens Wireless operation channels for different domains France Restricted wireless frequency bandsDeclaration of Conformity for EU countries Tarn et Garonne Exposure of humans to RF fields RSS-102 List of national codesVer .01.0