Zebra Technologies Zebra Z6000, Zebra Z4000 Print Error Conditions, Printhead Over Temperature

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Print Error Conditions

There are several error conditions that effect printing. Some actually stop the printing process completely, while others are only reported to the operator or host system. A printhead open error condition stops any media movement, while the printhead under temperature error has no effect on media movement. Some error conditions must be corrected before the printer will feed or print labels again.

Media Out, Ribbon Out, Head Open, or Cutter Error

A media out, ribbon out, or cutter error condition stops the printer im- mediately and turns the ERROR LED on solid. A head open condition also stops the printer and the ERROR LED blinks. The label being printed, when the condition occurs, is only partially printed. The PAUSE LED is turned ON and the printer waits for the errors to be cleared and the PAUSE key to be pressed. If all error conditions are cleared when the PAUSE KEY is pressed, the PAUSE LED will turn OFF. Media registration occurs through the auto-calibration function (for non-continuous media) and then the printing process resumes.

Printing resumes by reprinting the label that was in process when the condition occurred, unless the printer is configured to NOT reprint par- tial labels. All of the other features of the printer (e.g., communica- tions, parsing, formatting, and cancel) function normally during the error condition and while the printer is “recovering.”

The feature of reprinting a label after an error condition occurs can be turned off by a ZPL command. The type of media (continuous or non- continuous) being monitored by the printer is controlled by a setting on the front panel (LCD or DIP switches).

Printhead Over Temperature

When the printhead becomes too hot, all printing stops and the ERROR LED blinks slowly. The printer will wait until the printhead has returned to an acceptable temperature prior to restarting. All of the other features of the printer function normally while the head is over- temperature, including feeding and calibrating without printing a label.

Printhead Under Temperature

A similar condition occurs when the printhead is cooler than desired. The printer does NOT stop but the ERROR LED blinks slowly to indi- cate the error condition. All other printer features continue to work nor- mally. This includes printing, which should heat the printhead to the desired temperature.

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Z Series™ User’s Guide

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Contents Users Guide Uspiran2.vp Thu Jun 18 154905 Series User’s Guide Series User’s Guide Contents Media Calibration Appendix a Series User’s Guide Welcome Getting StartedUnpacking Reporting DamagePrinter Power CommunicationsCommunications Parameters Printer ConfigurationSeries Configuration Operating Modes Media & Ribbon Loading Loading MediaRoll Media Loading Fanfold Media LoadingLoading Ribbon Normal Position Low Tension PositionRemoving Ribbon Loading the RibbonMedia Sensor Positioning Media Sensor OperationMedia Sensor Position Non-Continuous Labels, Notched Tags MediaPrinter Operational Check Sensor PositioningPrinter Ready for Operation Uspiran2.vp Thu Jun 18 155408 Front Panel Keys Printer OperationOperator Interface Front Panel LEDs Additional Front Panel ControlsStandard Front Panel Uspiran2.vp Thu Jun 18 155455 Calibration Control Media CalibrationAuto-Calibration Uspiran2.vp Thu Jun 18 155518 Care & Adjustments CleaningCleaning the Exterior LeanerCleaning the Sensors Cleaning the InteriorCleaning the Printhead and Platen Roller Printhead and Platen Roller Cleaning Cleaning the Cutter Module Cutter Cleaning Cleaning the Peel Blade Peel Blade CleaningLubrication Printhead Pressure Adjustment Printhead Pressure AdjustmentPower Rewind/Power Peel Media Alignment Power Rewind/Power Peel Media AlignmentPrinter Options LCD Display Deluxe Front PanelLabel Movement in Peel Mode Power Rewind/Power Peel OptionLabel Movement in Rewind Mode Media Loading Power Peel Option Media LoadingValue Peel Option Media/Backing RemovalMedia Loading Value Peel-Off Option Label Movement in Cutter Mode Cutter OptionSeries User’s Guide Electronics Options Pcmcia OptionDram Memory Option Flash Memory OptionCommunication Options EthernetSeries User’s Guide Troubleshooting Power On Self-TestTroubleshooting Tables CallInstall PrssurePrin PrintheadReonfigure AraAndclosethe Printer Self-Tests MediaFor Cancel Key Self-test Series User’s GuidePause Key Self-test Provides an example of the Pause key self-test labelFeed Key Self-test Provides an example of the Feed key self-test labelPause and Cancel Key Self-test Pause and Cancel Key Self-test Label Communications Diagnostic Self-test Communications Diagnostics Self-testResetting Factory Defaults Media and Ribbon Sensor ProfileInitializing the Flash Memory Pcmcia Card Automatically Executed FormatPrint Error Conditions Media Out, Ribbon Out, Head Open, or Cutter ErrorPrinthead Over Temperature Printhead Under TemperatureIdt Printer SpecificationsGeneral Specifications Std 136î3940 61î254mm Media SpecificationsAxi Cutter Zebra Programming Language ZPL IIÆ Bar CodesStandard Printer Fonts 11Matrix7Standard Printer Font Examples Optional Printer Fonts Uspiran2.vp Thu Jun 18 160252 Appendix a Serial Communications ParametersIsthedfault ErrorDetectionProtocolenabl196 386 Andauomaticllysupplieswo2SWITCH8 Standard Front Panel Control Keys Print Darkness KeyDeluxe Front Panel Control Keys START/SAVE KeyFront Panel Programming Label O30 TearHdware ConIts HostNone ZebraPriter BetwCurrently Onthefollowingpage Default Featureh NoMotion-mediadParameerisnot Youmayusethis Printerisconfiguredforcontinous ThisparameterAppendixC Series User’s Guide Exiting the Configuration mode Input Appendix BCommunication Interfaces Serial Data CommunicationsRS-232 Interface Pin to 25-Pin CableHardware Control Signal Descriptions RS-485 InterfaceParallel Data Communications Parallel InterfaceAppendix C AC Power CordAC Power Cord Specifications Shipping Fuse ReplacementSetting Darkness For In-Spec Bar Codes Printing Conditions Bar Code Examples 8B S Series User’s Guide Glossary Series User’s Guide Uspiran2.vp Thu Jun 18 160528 Thermal direct See direct thermal Index Uspiran2.vp Thu Jun 18 160551 Series User’s Guide Storage and Reshipping Series User’s Guide Uspiran2.vp Thu Jun 18 160552
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