Zebra Technologies TLP 3844-Z manual Operation & Options

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Communicating with the Printer	18
Universal Serial Bus (USB) Communications	18
Parallel Communications	18
Internal ZebraNet® PrintServer IITM Communications	18
Serial Communications	18
Adjusting the Print Width	20
Adjusting the Print Darkness	20
Adjusting the Print Speed	20

Operation & Options

Thermal Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Replacing Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Adding a New Transfer Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Replacing a Partially Used Transfer Ribbon. . . . . . . . . . . . . . . . . . . 22 Printing in Peel-Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Printing on Fan-Fold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Using the Cutter Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Maintenance

Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Print Head Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Media Path Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Cleaning Card Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Platen Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Replacing the Platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Replacing the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Thermal-Transfer TLP Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Troubleshooting
Resolutions	35
Print Quality Problems	38
Manual Calibration	40
Troubleshooting Tests	41
Printing a Configuration Label	41
Recalibration	41
Resetting the Factory Default Values	42
Communications Diagnostics	42
Feed Button Modes	43

Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

vi	980441-001 Rev. A

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Contents Users Guide Thermal Printers980441-001 Rev. a Proprietary Statement Media and Ribbon BatteryShock Hazard Static DischargeContents Operation & Options Universal Serial Bus USB Connector 980441-001 Rev. a Introduction HelloWhat’s in the Box? Inspecting the Printer Opening the printerInspecting the Printer Closing the printer Related Documentation Reporting DamageGetting Started Modes of PrintingAttaching Power Supply Loading Roll Media Placing the Roll in the Media CompartmentAdjusting the Guides Install the Ribbon Supply Roll Install the Take-Up CoreLoading Ribbon Attach and Tighten the Ribbon Auto Calibration Feed Button Power SwitchOperator Controls Status LightPrinting a Test Printout Hooking Up the Printer and Computer Interface Cable RequirementsEthernet Interface Requirements USB Interface RequirementsParallel Interface Requirements Serial Interface RequirementsParallel Communications Communicating with the PrinterUniversal Serial Bus USB Communications Internal ZebraNet PrintServer Iitm CommunicationsSC Command Defaulting the Serial ParametersAdjusting the Print Width Adjusting the Print DarknessAdjusting the Print Speed Operation & Options Thermal PrintingReplacing Supplies Adding a New Transfer RibbonReplacing a Partially Used Transfer Ribbon Printing in Peel-Mode Printing on Fan-Fold Media Using the Cutter Option 980441-001 Rev. a Maintenance CleaningCleaning Card Considerations Print Head ConsiderationsMedia Path Considerations Lubrication Platen ConsiderationsAssembly Replacing the PlatenRemoval Replacing the Print Head Thermal-Transfer TLP Model RemovalAssembly 980441-001 Rev. a Printer is not receiving power TroubleshootingResolutions Printer is on and in an idle statePrinter is receiving data Printer has failed its power on self test PostThere is a shortage of memory Either the media or ribbon is outPrint head is under temperature Print head is over temperatureFlash memory is not programmed No print on the label Print Quality ProblemsRibbon sensor settings did not print Printed image does not look rightLabel format was sent to, but not recognized by, the printer Manual Calibration Troubleshooting Tests Printing a Configuration LabelRecalibration Resetting the Factory Default Values Communications DiagnosticsPower Off Mode Communications Diagnostics Mode Feed Button Modes980441-001 Rev. a Printing Specifications SpecificationsPhysical Specifications AppendixMedia Specifications Ribbon Specifications for TLP modelFont/Code Specifications Zebra Programming Language ZPLAgency Approvals OptionsUniversal Serial Bus USB Connector InterfacesParallel Interface Pin No DescriptionLooking into the Printer’s RJ-45 Modular Connector ZebraNet PrintServer II for Ethernet NetworksSerial RS-232 Connector Connecting the Printer to a DTE Device 980441-001 Rev. a Index Cable calibrationQuality problems Voltage Page