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How to get help
This chapter explains how to get help for Nortel products and services.
Finding the latest updates on the Nortel Web site
The content of this documentation was current at the time the product was released. To check for updates to the latest documentation and software for VPN Router, go to:
www.nortel.com/support
Select Security & VPN and then, in the section called Virtual Private Networking (VPN), IPSEC, and SSL, click the appropriate VPN Router product.
Getting help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel Technical Support Web site:
www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. From this site you can:
•download software, documentation, and product bulletins
•search the Technical Support site and the Nortel Knowledge Base for answers to technical issues
•sign up for automatic notification of new software and documentation for Nortel equipment
•open and manage technical support cases