Nortel Networks NN47230-103 Customer service, Updated versions of documentation Getting help

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Customer service

Visit www.nortel.com to access the complete range of services and support that Nortel provides, or go to one of the pages listed in the following sections.

Navigation

“Updated versions of documentation” (page 27)

“Getting help” (page 27)

“Express Routing Codes” (page 27)

“Additional information” (page 28)

Updated versions of documentation

You can download and print the latest versions of Nortel Secure Network Access Switch NTPs and Release Notes directly from the Internet at www.nortel.com/documentation.

Getting help

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

If you purchased a Nortel service program, you can get help by contacting one of the Nortel Technical Solutions Centers found at www.nortel.com/callus; or visit the Technical Support site at www.nortel.com/support.

Express Routing Codes

An Express Routing Code (ERC) is available for many Nortel products and services, for example, the ERC for Nortel Secure Network Access Switch is 1766.

Nortel Secure Network Access Switch

Documentation Roadmap

NN47230-103 01.01 Standard

28 July 2008

Copyright © 2008 Nortel Networks

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Contents Documentation Roadmap Legal Notice Contents Customer service Nortel Networks software license agreement Software licenseGeneral Nortel Networks software license agreement Software license Features New in this releaseOther changes New in this release Navigation IntroductionIntroduction Roadmap Nortel Secure Network Access documentation packagingProduct fundamentals Installation and commissioningUpgrades and patches Administration and securityOperations Document title Description Fault and performance managementInformation quality Information quality Bold Courier text Text conventionsAngle brackets less than, greater than AsteriskItalic text Separator greater than symbolBrackets Ellipsis pointsTrademarks Trademarks Task-based documentation Modular task-based informationTask flow overview How is task-based documentation used?Purpose statements Work flows, task flows, and proceduresTask-based documentation terms Example proceduresCustomer service Updated versions of documentation Getting helpExpress Routing Codes For information about Contact Additional informationPage Documentation Roadmap