Nortel Networks 1000S manual Software applications, CallPilot applications

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Description and features Page 15 of 44

The CS 1000S provides a number of capabilities to ensure that telephony is available in the event of equipment failure at a site. CS 1000S provides the following component redundancy:

Call Server with automatic database distribution

Signaling Server software, including H.323 Gateway and IP Phone software

H.323 Gatekeeper

H.323 Gateway interface to Gatekeeper

Campus-distributed MG 1000S in Survival Mode

Refer to “Configuration options” on page 33 for more information on system deployment and reliability strategies.

Software applications

CS 1000S supports a broad suite of applications, including the following:

CallPilot applications

Symposium Call Center Server

Nortel Integrated Recorded Announcer

Nortel Remote Gateway 9150

Nortel Integrated Call Assistant

Nortel Integrated Conference Bridge

Nortel Integrated Call Director

Nortel Hospitality Integrated Voice Services

CallPilot applications

CallPilot is a multimedia messaging system that offers a single solution for managing information, including the following:

voice, fax, and e-mail messages

telephone calls (including conference)

calendars

Communication Server 1000S Overview

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Contents Nortel Communication Server Communication Server 1000SPage Revision history 4 of 44 Revision history Standard 3.00 August Contents Configuration options Subject About this documentRelated information Applicable systemsIntended audience ConventionsCD-ROM Online10 of 44 About this document Standard 3.00 August Contents Description and featuresMigrating to an IP telephony network IntroductionInternet Enabling Features CapacityFlexibility and redundancy CallPilot applications Software applicationsSymposium Call Center Server Nortel Integrated Recorded AnnouncerNortel Remote Gateway Nortel Integrated Call Director Nortel Hospitality Integrated Voice ServicesNortel Integrated Call Assistant Nortel Integrated Conference BridgeEnhanced system management Optivity Telephony ManagerElement Manager Terminal equipment Wireless LAN Wireless telephonesIP Phones Digital telephones IP Phone adapterAnalog telephones and devices Attendant consoles Interworking/InteroperabilitySystem architecture Hardware architecture CS 1000S components in a rack Call Server Small System Controller cardMedia Gateway 1000S SSC card Signaling Server SIP/H.323 Signaling Gateways Network Routing ServiceTerminal Proxy Server Media Gateway 1000S Ethernet switch customer-supplied Power over LAN optionalInfrastructure Software architecture 32 of 44 System architecture Standard 3.00 August Configuration options 34 of 44 Configuration options Single campus deployments example Single campus deployment36 of 44 Configuration options Campus Multiple buildings in a campusCentral Call Server with branch office Multiple sitesRouting to and from local branch offices Distributed Call Servers Distributed Call ServersReliability strategies 42 of 44 Configuration options Network failure with survivable MG 1000S systems IP telephony node configuration44 of 44 Configuration options Page Overview Communication Server 1000S

1000S specifications

Nortel Networks 1000S is a sophisticated telecommunications platform designed to meet the demands of voice, data, and video communication in enterprise environments. Launched during a time when digital communication was rapidly evolving, the 1000S was developed to offer robust features that cater to various business needs.

One of the primary features of the Nortel 1000S is its modular architecture, providing flexibility for businesses looking to scale their operations. This modularity enables users to customize the system according to their specific requirements by adding or removing components as needed. This adaptability is key for organizations experiencing growth or changes in their communication needs.

Another significant aspect of the 1000S is its support for Voice over Internet Protocol (VoIP). This technology allows for the transmission of voice calls using the internet rather than traditional telephone lines, which reduces costs and improves efficiency. The integration of VoIP into the 1000S system makes it an attractive solution for companies looking to modernize their communication infrastructure.

The Nortel 1000S also features advanced call processing capabilities, which enhance the quality and efficiency of voice communications. It supports multiple protocols, ensuring compatibility with various devices and systems. This feature is essential for businesses that require seamless integration with existing networks and communication tools.

In terms of user experience, the 1000S includes sophisticated user interfaces that allow for easy management and configuration of the system. It provides detailed reporting and analytics, enabling administrators to monitor usage patterns and troubleshoot issues effectively.

Moreover, the platform incorporates security features to protect sensitive data and communications. Built-in encryption and access controls ensure that only authorized personnel can access specific resources, an essential consideration for businesses handling confidential information.

Additionally, the 1000S is designed to support multimedia communications, including video conferencing capabilities. This feature is particularly relevant in today’s business environment, where remote work and virtual meetings have become commonplace. The ability to facilitate video interactions enhances collaboration among teams, regardless of their physical locations.

Overall, the Nortel Networks 1000S stands out as a comprehensive telecommunications solution, merging versatility, advanced technology, and user-centric design. Its ability to support various communication methods makes it a valuable asset for enterprises aiming to enhance their operational efficiency and improve team collaboration in an increasingly digital world.