Nortel Networks 1000S manual Software applications, CallPilot applications

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Description and features Page 15 of 44

The CS 1000S provides a number of capabilities to ensure that telephony is available in the event of equipment failure at a site. CS 1000S provides the following component redundancy:

•Call Server with automatic database distribution

•Signaling Server software, including H.323 Gateway and IP Phone software

•H.323 Gatekeeper

•H.323 Gateway interface to Gatekeeper

•Campus-distributed MG 1000S in Survival Mode

Refer to “Configuration options” on page 33 for more information on system deployment and reliability strategies.

Software applications

CS 1000S supports a broad suite of applications, including the following:

•CallPilot applications

•Symposium Call Center Server

•Nortel Integrated Recorded Announcer

•Nortel Remote Gateway 9150

•Nortel Integrated Call Assistant

•Nortel Integrated Conference Bridge

•Nortel Integrated Call Director

•Nortel Hospitality Integrated Voice Services

CallPilot applications

CallPilot is a multimedia messaging system that offers a single solution for managing information, including the following:

•voice, fax, and e-mail messages

•telephone calls (including conference)

•calendars

Communication Server 1000S Overview

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Contents Nortel Communication Server Communication Server 1000SPage Revision history 4 of 44 Revision history Standard 3.00 August Contents Configuration options Subject About this documentRelated information Applicable systemsIntended audience ConventionsCD-ROM Online10 of 44 About this document Standard 3.00 August Contents Description and features Migrating to an IP telephony network IntroductionInternet Enabling Features CapacityFlexibility and redundancy CallPilot applications Software applicationsSymposium Call Center Server Nortel Integrated Recorded AnnouncerNortel Remote Gateway Nortel Integrated Call Director Nortel Hospitality Integrated Voice ServicesNortel Integrated Call Assistant Nortel Integrated Conference BridgeEnhanced system management Optivity Telephony ManagerElement Manager Terminal equipment Wireless LAN Wireless telephonesIP Phones Digital telephones IP Phone adapterAnalog telephones and devices Attendant consoles Interworking/InteroperabilitySystem architecture Hardware architecture CS 1000S components in a rack Call Server Small System Controller cardMedia Gateway 1000S SSC card Signaling Server SIP/H.323 Signaling Gateways Network Routing ServiceTerminal Proxy Server Media Gateway 1000S Ethernet switch customer-supplied Power over LAN optionalInfrastructure Software architecture 32 of 44 System architecture Standard 3.00 August Configuration options 34 of 44 Configuration options Single campus deployments example Single campus deployment36 of 44 Configuration options Campus Multiple buildings in a campusCentral Call Server with branch office Multiple sitesRouting to and from local branch offices Distributed Call Servers Distributed Call ServersReliability strategies 42 of 44 Configuration options Network failure with survivable MG 1000S systems IP telephony node configuration44 of 44 Configuration options Page Overview Communication Server 1000S