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7 TROUBLESHOOTING
The Fellowes Opti Trac does not work after installation or is not detected:
•Check all connections to be sure they are secured to the correct ports, and then restart the computer.
•Make sure the PS/2 mouse port has the proper configuration. Refer to your computer documentation for the correct port configuration. You may also have other system devices that conflict with the mouse. Check the IRQ/address settings of these devices for conflicts, and change the settings as required.
•If using as a PS/2 mouse,make sure that the BIOS setting on the connect port of your computer shows Enable. Refer to your computer document for the correct port configuration.
The screen cursor does not track well or the cursor does not move:
•The optical sensor on the mouse will not function on a highly- reflective surface such as glass, a mirror or some black surfaces. Hence, the surface of your desktop may be interfering with the performance of the input device. Utilize a traditional mouse pad or use the mouse on a different surface.