Dymo 160 manual Troubleshooting, Problem/Error Message Solution

Troubleshooting

Review the following possible solutions if you encounter a problem while using your label maker.

Problem/Error Message	Solution
No display	 Ensure the label maker is turned on.
	 Replace batteries or connect the optional power adapter.
Poor print quality	 Replace batteries or connect the optional power adapter.
	 Ensure label cassette is installed properly.
	 Clean the print head. See Caring for Your Label Maker.
	 Replace the label cassette.
Poor cutter performance	Clean the cutter blade. See Caring for Your Label Maker.
Printing...	No action required. Message disappears when printing is finished.
Too many characters!	Additional characters cannot be added.
Exceeded maximum number of characters in buffer
Too many lines!	 Delete a line to fit text within the label width.
Exceeded maximum number of lines	 Insert a wider label cassette.
	Only one line of text is allowed on 1/4” labels.
	Up to two lines of text are allowed on 3/8” and 1/2” labels.
	Replace batteries or connect the optional power adapter.
Battery low
Insert cassette!	Insert a label cassette. See Inserting and Removing the Label
No label cassette is inserted.	Cassette.
Label jam!	 Remove jammed label; replace label cassette.
Motor is stalled due to label jam.	 Clean the cutter blade. See Caring for Your Label Maker.
How do I remove the backing from the label?	DYMO labels have an easy-to-peel split back.
	1 Locate the split on the label backing.	Split backing
	2 Gently pinch the label length-wise, folding

toward the printed side of the label. The label backing will separate.

3 Carefully peel away the backing from the label.

If you need further assistance, visit the DYMO Web site at www.dymo.com.

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