Additional Information
Trouble Shooting
Tablet displays network or service error message
•When you are located in places with poor signals, your tablet may lose its
Touch screen response is slow or incorrect
If the tablet’s touch screen response is incorrect, please try the following:
•Remove any protective film of the touch screen. The protective film may prevent the device recognition input.
•Make sure that your fingers dry and clean before you tap the touch screen.
•Restart the tablet to clear any temporary software bugs.
Tablet is frozen or a serious error appears
•If the tablet is frozen or suspended, you may need to close the app program or reset the tablet.
•If the tablet is frozen or slow to respond, press and hold the power button for 8 seconds to reset the tablet.
•If that doesn't work, insert a paper clip into the RESET hole on the back of the tablet.
Tablet gets warm
•When using for a long time, the tablet may be warm. This is normal and will not affect the life or performance of the unit.
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