Troubleshooting

If an error occurs with your StoreJet™ 1.8, please first check the information listed below before taking your StoreJet™ 1.8 for repair. If you are unable to remedy a problem from the following hints, please consult your dealer, service center, or local Transcend branch office. Transcend also provides an FAQ and Support service on our websites.

Driver CD cannot auto-run in Windows® OS

Enter the Device Manager in the Control Panel and enable the Auto-Insertfunction for the CD-ROM drive. Alternatively, you can manually execute the StoreJet.exe on the driver CD.

Operating system cannot detect the StoreJet™ 1.8

Check the following:

1.Is your StoreJet™ 1.8 properly connected to the USB port? If not, unplug the cable and plug it in again. If yes, try another available USB port.

2.Are you using the USB cable that came in the StoreJet™ 1.8 pack? If not, try using the Transcend USB cable to connect the StoreJet™ to the computer.

3.Is your StoreJet™ 1.8 connected to the Mac™ keyboard? If yes, unplug it and plug it into an available USB port on your Mac™ Desktop instead.

4.Is the USB port enabled? If not, refer to the user’s manual of your computer (or motherboard) to enable it.

Cannot Power ON

Check the following:

1.Check that your StoreJet™ 1.8 is properly connected to the USB port on the computer.

2.Check that the USB port is working properly. If not, try using an alternative USB port.

Cannot back up my Mac™

The StoreJet™ 1.8’s internal hard drive comes formatted for NTFS. If you want to backup a Mac computer you will need to format the drive for HFS+ using the Mac Disk Utility.

Cannot detect the StoreJet™ 1.8 in Linux

The StoreJet™ 1.8’s internal hard drive comes formatted for NTFS. Linux CANNOT support the NTFS file system, please reformat the hard drive to the FAT file system.

1.8 specifications

Transcend Information 1.8 is a cutting-edge storage solution that has garnered attention for its exceptional performance, reliability, and efficiency in data management. Designed to cater to the ever-increasing demands of modern users, this series of products incorporates advanced features and technologies that set it apart in the competitive landscape of storage devices.

One of the standout features of Transcend Information 1.8 is its impressive speed and performance. Equipped with the latest NAND flash technologies, the devices deliver remarkable data transfer rates, ensuring quick access to stored information. This is particularly beneficial for users who require high-speed data processing, such as professionals in graphic design, video editing, and data analysis fields.

Reliability is another cornerstone of the Transcend Information 1.8 series. The products are built with advanced error correction technologies, including ECC (Error Correction Code) and wear leveling algorithms, which extend the lifespan of the NAND flash memory. These features also ensure the integrity of the stored data, significantly reducing the risk of data loss or corruption.

In terms of compatibility, Transcend Information 1.8 devices support various operating systems, making them versatile for both personal and professional use. Whether utilized in laptops, desktops, or servers, these storage solutions seamlessly integrate into existing systems, providing users with an upgradeable path for their storage needs.

The energy efficiency of the Transcend Information 1.8 series cannot be overlooked. Designed to consume minimal power during operation, these devices contribute to lower energy costs while also minimizing the environmental impact. This characteristic is particularly appealing to businesses aiming to adopt greener practices in their operations.

Additionally, the user-friendly design of Transcend Information 1.8 products ensures easy installation and maintenance. With a focus on providing consumers with practical options, the devices feature plug-and-play functionality, allowing users to maximize their productivity without the hassle of complex setup procedures.

In summary, Transcend Information 1.8 stands as a premier choice for individuals and organizations seeking high-performance, reliable, and energy-efficient storage solutions. Its robust features, advanced technologies, and user-oriented design make it an excellent investment for anyone looking to enhance their data management capabilities.