American Power Conversion PMH3XLM Limited Warranty, Technical Support and Customer Service

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LIMITED WARRANTY

APC warrants it’s AC panel protection products against defects in workmanship and materials for 5 years from the date of original purchase. The panel protection device must be installed by a qualified and licensed electrician in order to qualify for warranty protection.

Liability is limited to the replacement of the defective product. A Return Material Authorization must be given by APC prior to the return of any product (see Technical Support and Customer Service). A copy of the invoice from the installer (electrician or electrical service company) must accompany the defective device being returned. If the return of a device is authorized by APC, APC will immediately ship a replacement unit to the customer. Along with the replacement unit, APC will include a pre-paid shipping tag for the return of the originally defective unit. The replacement unit will not be warranteed unless the defective unit is received by APC.

Under no circumstance is APC responsible for the cost of removal or installation of any panel protection device.

APC also offers unlimited replacement of modular and component parts within the warranty period previously described.

APC specifically disclaims all other warranties, expressed or implied. Additionally, APC will not be responsible for incidental or consequential damages resulting from any defect in any product or component thereof.

TECHNICAL SUPPORT and CUSTOMER SERVICE

United States and Canada:

1-800-800-4APC

This manual, as well as information about the entire APC product line is available on the internet at: www.apc.com. Prior to calling APC for technical assistance or ordering parts, please have the following information available:

Model Number of unit:

________________________________________________________

Serial Number of unit:

________________________________________________________

Manufacture Date:

________________________________________________________

Purchase Date:

________________________________________________________

Your Order Number:

________________________________________________________

Return Shipment Address

American Power Conversion Corporation

1600 Division Road

Dock 25

West Warwick, Rhode Island 02893 USA

Attn: RMA#_______________________

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Contents Surge Arrest PM Series SurgeArrest PM Series Figures Testing Installation ConsiderationsIntroduction Unpacking and Preliminary InspectionLocation Considerations Product Orientation Equipment PerformanceSystem Grounding Electrical Connections Wire SizeOvercurrent Protection Voltage RatingOperation and Features Phases NeutralGround Audible Alarm and Control Status Panel Controls, Indicators, and AlarmsEnvironmental Monitoring Unit Option Dry ContactsTroubleshooting Corrective Maintenance RepairReplacement Parts Preventive Maintenance Inspection and CleaningTechnical Support and Customer Service Limited WarrantyReturn Shipment Address