American Power Conversion RS 1000 Specifications, Limited Warranty, APC Contact Information

TROUBLESHOOTING

Problem	Possible Cause	Corrective Action
Back-UPS will not switch on.	Back-UPS not connected to AC power source.	Ensure the Back-UPS is securely connected to an AC outlet.
	Back-UPS circuit breaker “tripped”.	Disconnect non-essential equipment from the Back-UPS.
		Reset (push in) the rear panel circuit breaker. Switch on the
		Back-UPS and plug in devices one at a time. If the circuit
		breaker trips again, disconnect the device that caused the
		breaker to trip.
	Utility input voltage is out of range.	Consider adjusting the transfer voltage and sensitivity. See
		Transfer Voltage and Sensitivity Adjustment.
Back-UPS does not power	Equipment plugged into a Surge Only outlet.	Unplug device from 'Surge Only' outlet and move to a
essential equipment during an		'Battery Backup' outlet.
outage.
Back-UPS operates on battery	Back-UPS circuit breaker “tripped”.	Disconnect non-essential equipment from the Back-UPS.
although utility power exists.		Reset (push in) the rear panel circuit breaker. Switch the
		Back-UPS on and plug equipment in one-at-a-time. If the
		circuit breaker trips again, disconnect the device that caused
		the breaker to trip.
	Utility input voltage is out of range.	Consider adjusting the transfer voltage and sensitivity. See
		Transfer Voltage and Sensitivity Adjustment.
Back-UPS does not provide	Back-UPS is heavily loaded.	Unplug non-essential equipment (printers, scanners, etc)
expected backup time.		from the Battery Backup outlets and plug into 'Surge Only'
		outlets.
	Back-UPS battery cartridge is discharged due	Charge the battery cartridge for 8 hours. Back-UPS runtime
	to recent power outage and has not had time to	is reduced until the battery cartridge is fully charged.
	recharge.
	Battery has reached the end of its life.	Replace battery cartridge (see Order Replacement Battery
		Cartridge).
Red Replace Battery indicator is	Internal battery cartridge is not connected.	Connect battery cartridge (see Connect Battery Cartridge).
flashing. Green On Line
indicator is on.
Red Replace Battery indicator is	Battery has reached the end of its life.	Replace the battery cartridge (see Order Replacement
on.		Battery Cartridge).
Red Overload indicator is on or	Connected equipment is drawing more power	Move one or more equipment power plugs from Battery
flashing.	than the Back-UPS can provide.	Backup outlets to Surge Only outlets.
Green On Line indicator is on	Internal UPS fault.	Contact APC Technical Support (see Contact Information).
and all front panel indicators are
flashing.

ORDER REPLACEMENT BATTERY CARTRIDGE

The battery cartridge typically lasts 3-6 years, shorter if subjected to frequent outages or elevated temperatures. Order part number RBC33 for 1000 VA or 1500 VA models.

REPLACE BATTERY CARTRIDGE

Battery

Cartridge

SPECIFICATIONS

Item	Specification
On-line Input Voltage Range	175 - 295 Vac
(default settings)
Automatic Voltage Regulation (AVR)	+12%
On-line Frequency Range	47 - 63 Hz (autosensing)
On-battery Waveshape	Stepped Sine Wave
Maximum Load	1000 VA - 600 W
	1500 VA - 865 W
Typical Recharge Time	8 Hours
Operating Temperature	0o to 40oC
	(32o to 104oF)
Storage Temperature	-5oto 45oC
	(23o to 113oF)
Operating / Storage Relative	0 to 95% non-condensing
Humidity
Size (H x W x D)	37.1 x 8.6 x 33.3 cm
	(14.6 x 3.4 x 13.1 inch)
Weight	1000 VA 10.6 kg (23.4 lbs)
	1500 VA 11.6 kg (25.5 lbs)
Shipping Weight	1000 VA 11.8 kg (26 lbs)
	1500 VA 12.8 kg (28.2 lbs)
EMI Classification	EN 50091-1, EN 60950, EN 50091-2,
	EN 61000-3-2, EN 6100-3-3,
	EN 55022 Class B
On Battery Run-Time	See http://www.apc.com/product

TRANSFER VOLTAGE AND SENSITIVITY ADJUSTMENT

In situations where the Back-UPS or connected equipment appears too sensitive to input voltage, it may be necessary to adjust the transfer voltage. This is a simple task requiring use of the front panel pushbutton. To adjust the transfer voltage, proceed as follows:

1.Plug the Back-UPS into the utility power source. The Back-UPS will be in a Standby Mode (no indicators lit).

2.Press the front panel pushbutton fully inward for 10 seconds. All indicators on the Back-UPS will flash to acknowledge going into Programming Mode.

3.The Back-UPS will then indicate its current Sensitivity Setting, as shown in the following table.

Indicators	Sensitivity	Input Voltage	Use When
Flashing	Setting	Range
		(for utility
		operation)
1	Low	156 - 300	Input voltage is extremely low or
(yellow)			high. Not recommended for
			computer loads.
2	Medium	166 - 294	Back-UPS frequently goes On
(yellow,	(factory default)		Battery.
and red)
3	High	176 - 288	Connected equipment is sensitive
(yellow,			to voltage fluctuations
red, and			(recommended).
red)

4.To select the Low Sensitivity setting, press the pushbutton until the yellow indicator is flashing.

5.To select the Medium Sensitivity setting, press the pushbutton until the yellow and red indicators (second and third from the top) are flashing.

6.To select the High Sensitivity setting, press the pushbutton until yellow and both red indicators (bottom three) are flashing.

7.To exit without changing the Sensitivity Setting, press the pushbutton until the green indicator is flashing.

8.Once in Programming Mode, if the pushbutton is not pressed within 5 seconds, the Back-UPS will exit Programming Mode; all indicators will extinguish.

LIMITED WARRANTY

The standard warranty is two (2) years from the date of purchase. APC’s standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative. APC will ship the replacement unit once the defective unit has been received by the repair department, or cross- ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to APC. APC pays ground freight transportation costs to ship the replacement unit to the customer.

APC CONTACT INFORMATION

Online Technical Support	isbtech@apcc.com
Web Site	www.apc.com
Worldwide	+1.401.789.5735
APC India	+91	80 221 3798	(3847)
Fax	+91	80 221 3816

990-1397A 1/04 Copyright © 2003 American Power Conversion All rights reserved. APC, PowerChute Personal Edition, and Back-UPS are registered trademarks of American Power Conversion.

All other trademarks are the property of their respective owners.