TROUBLESHOOTING, SHIPPING, and Service | APC 420 VA, 120 Vac, 620 VA

6:TROUBLESHOOTING, SHIPPING, AND SERVICE

Use the chart below to solve minor UPS installation and operation problems. Refer to www.apc.com with complex UPS problems, and for battery runtime charts.

PROBLEM AND/OR POSSIBLE	SOLUTION
CAUSE
UPS WILL NOT TURN ON

UPS not connected to utility	Check that the power cord from the UPS to the utility power supply is se-
power supply.	curely connected at both ends.

Battery not connected prop-	Check that battery is properly connected.
erly.

Very low or no utility voltage.	Check the utility power supply to the UPS by plugging in a table lamp. If the
	light is very dim, have the utility voltage checked.

UPS WILL NOT TURN OFF

Internal UPS fault.	Do not attempt to use the UPS. Unplug the UPS, unplug the battery, and
	have it serviced immediately.

UPS BEEPS OCCASIONALLY
Normal operating UPS beeps	None. The UPS is protecting the connected equipment from occasional util-
when running on battery.	ity power irregularities.

UPS IS NOT PROVIDING EXPECTED BACKUP TIME

The UPS battery is weak due	Charge the battery. Batteries require recharging after extended outages, and
to a recent outage or is near	wear faster when frequently put into service or when operated at elevated
the end of the service life.	temperatures. If the battery is near the end of the service life, consider re-
	placing even if the replace battery LED is not yet illuminated.

ON-LINE AND OVERLOAD LEDS ARE FLASHING ALTERNATELY
The UPS was shut down	None. The UPS will restart when utility power returns.
through PowerChute Business
Edition software.

ALL LEDS ARE FLASHING OR ON-LINE AND ON-BATTERY LEDS ARE FLASHING
Internal UPS fault. The UPS	Do not attempt to use the UPS. Turn off the UPS, disconnect the battery, and
has shut down.	have it serviced immediately.

ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET
The UPS is shut down or the	None. The UPS will return to normal operation when the power is restored
battery is discharged from an	and the battery has a sufficient charge.
extended outage.

620 VA, 420 VA, 110 Vac, 120 Vac specifications

APC (American Power Conversion) is a prominent name in the power management industry, known for its innovative solutions that provide reliable power protection to various electronic devices. Among its range of products, the APC 120 Vac and 110 Vac series, typically offering 420 VA to 620 VA capacity, stand out due to their impressive performance and features tailored to meet the needs of both home and office settings.

The key feature of these APC units is their ability to provide uninterruptible power supply (UPS) for sensitive electronics. By converting incoming power to a stable and consistent voltage, they protect devices from surges, spikes, and other power irregularities that can cause data loss or equipment damage. With a backup power capability, these UPS units ensure that critical hardware like computers, servers, and networking equipment remain operational during outages, allowing users to save their work and shut down systems safely.

The APC units are designed with advanced technology, including line-interactive topology. This technology allows the UPS to provide efficient voltage regulation and can automatically adjust the output voltage, ensuring that connected devices receive optimal power quality. Furthermore, with a fast response time, these units switch to battery mode instantaneously during power disturbances, minimizing any interruption.

In terms of characteristics, these models typically come equipped with multiple outlets, often incorporating surge protection that offers layered protection for connected devices. LCD displays provide real-time information on battery status, load capacity, and estimated runtime, making it easier for users to monitor the system. The compact design allows for flexible placement, whether in a home office or a data center.

Efficiency is another hallmark of the APC series, with energy-saving features that not only help in reducing operating costs but also align with environmental sustainability goals. Many models include user-replaceable batteries, simplifying maintenance and extending the life of the unit.

In summary, APC 120 Vac and 110 Vac UPS units with 420 VA to 620 VA capacity deliver robust power protection through their innovative design and technology. With features focused on reliability, efficiency, and user convenience, they represent a valuable investment for anyone needing uninterrupted power supply for their critical electronic equipment.