American Power Conversion 350/500 user manual Installation, Status Indicators and Alarms

Page 1

®

www.apc.com

Back-UPS™

ES

350/500

User’s Manual

990-2101 4/01

5 Switch on the

Back-UPS

Installation

1

Connect Battery

3

 

Connect Equipment

4

Connect the Phone

The Back-UPS is shipped with the internal battery

 

to the Back-UPS

Line to Surge Protection

disconnected. Remove

the battery cover and

 

Battery Back Up Outlets (qty. of 3). These

The

telephone ports provide lightning

 

 

 

surge

connect the battery, as

shown below. Refer to

 

 

 

 

 

outlets provide battery back-up, surge protection,

protection for any device connected to the telephone

Replacing the Battery for additional information.

 

 

and Electro-magnetic Interference (EMI) filtering.

line (computer, modem, fax or telephone). The

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

 

 

 

 

 

3

 

 

 

 

 

 

 

 

 

 

In

case of power

outage, battery power is

telephone ports are compatible with Home Phoneline

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

automatically provided to these outlets. Power

Networking Alliance (HPNA) and Digital Suscriber

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(facility or battery) is not supplied to these outlets

Line (DSL) standards, as well as all modem data

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

when the Back-UPS is switched Off. Connect a

rates. Connect as shown.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

computer, monitor, external disk or CD-ROM

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

drive to these outlets.

 

 

 

 

 

 

 

The optional USB Data Port connection is described

 

 

 

 

 

 

 

 

 

 

 

5

 

 

 

 

 

Surge Only Outlets (qty. of 2). These outlets are

in step 5.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

always On (when facility power is available) and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

are not controlled by the On/Off switch. These

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

outlets do not provide power during a power

 

 

 

 

Back-UPS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

outage. Connect a printer, fax machine or scanner

 

 

 

 

(end view)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to these outlets.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cable Management Feature. For convenience,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the Back-UPS provides a method for integral cable

 

 

 

 

 

 

 

 

Computer USB

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

management (see below).

 

 

 

 

 

 

 

 

 

 

Port

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

Placement

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

2

3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Avoid placing the Back-UPS in direct sunlight,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

5

6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*

0

#

 

 

 

excessive heat, excessive humidity or in contact

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7

8

9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

with fluids of any type. For convenience, the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Back-UPS can be mounted on a wall (see Wall

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Modem/Phone/Fax

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mount of UPS on the back page).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Battery Back Up

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Outlets (3)

Cable

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Surge Only

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Management

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Outlets (2)

Feature

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wall Outlet

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6Connect USB Cable and Install Software (optional)

Note: Allow the Back-UPS to charge for a full eight hours prior to use.

Caution: The plug on the supply cord is the disconnect device for the product. The socket-outlet that you plug into shall be located near the equipment and shall be easily accessible. The socket outlet must be a grounding type.

Press the Power On/Off push-button on the Back- UPS.

Power On/Off

Push-button

Observe that the following events occur after pressing and releasing the push-button:

•The green On-Lineindicator flashes.

•The yellow On Battery indicator lights while the Self-Testis being performed.

•When Self-Testhas successfully completed, only the green On Line indicator will be lit.

•If the internal battery is not connected, (see step 1) the green On Line indicator and red Replace Battery indicator will light. The Back-UPS will also emit a series of short beeps for one minute.

Note: The Back-UPS software CD-ROM provides data reporting and unattended shutdown of the computer connected to the device. The User’s Guide contains additional information about the Back-UPS software. The User’s Guide is contained in the main folder contained in the CD- ROM.

Attention: USB Hubs

The Back-UPS should be plugged into the USB port of the computer, not into a USB hub.

The computer must be powered On before connecting the USB cable. Connect the USB cable end (USB symbol facing down) to the USB data port located on the side of the Back-UPS. Connect the other end of the USB cable to the USB port on the rear panel of the computer.

Windows 98® and Windows Me® Users

The APC Power Management Extensions software has been designed specifically to work with Windows 98 build number 4.10.1998, Windows 98 SE (Second Edition) 4.10.2222A, and Windows Me (Millennium Edition).

To ascertain the build number, go to the Control Panel, open the System dialog and view the System information under the General tab of the dialog. To install the software, perform the following steps:

1.Please skip to step 4 if running Windows Me. For Windows 98, after connecting the USB cable, the “Add New Hardware Wizard” dialog box is displayed. Insert a Windows 98 operating system CD into the computer CD- ROM drive before proceeding.

2.Follow the installation instructions on the computer screen.

During installation, Windows will need to search for new drivers. When prompted, make sure the CD-ROM drive box is checked.

3.After installation of the drivers is complete, a “Windows 98 CD-ROM” dialog box may appear. If this happens, just close the box.

4.Insert the APC Installation CD-ROM into the computer’s drive. The software user documentation is a file on the main folder of the CD. The filename is Users Guide.pdf.

5.Follow the installation instructions on the computer screen.

If the software does not automatically install, the Windows autorun feature may have been disabled. In this case: Choose “Start” in the taskbar and then the “Run” option. Type the following: <CD-ROM drive letter>:\setup.exe. Click “OK”.

6.After the installation is complete, the APC plug icon will appear in the taskbar (near the clock). To view the Power Management user interface, double-click on the APC plug taskbar icon or, alternatively, choose: Start > Settings > Control Panel > Power Management.

Note: Windows 98 and Windows Me categorize a UPS as an HID (Human Interface Device). The Back-UPS is listed in: Control Panel > System > Device Manager > HID category > HID Compliant Device.

Windows 2000® Users

The CD-ROM included with this package contains a “wizard” that optimizes a computer system’s power settings for operation with the Back-UPS. It does this by changing various settings in Power Options Properties in the Control Panel. APC strongly advises that the computer system be reconfigured by running this wizard.

1.Insert the APC Power Management CD-ROM into the computer’s drive.

2.Choose “Start” and then the “Run” option. Type: <CD-ROM drive letter>:\setup.exe. Click “OK” and follow the instructions.

Mac OS 9 (9.0.4 or higher) Users

APC Shutdown Manager software has been designed specifically to work with Mac OS 9 (9.0.4 or higher, except OS X). There are builds of the Mac OS prior to Mac OS 9.0.4 with power drivers that have known problems. Ensure that the most up to date version of Mac OS 9 (9.0.4 or higher) is installed on the system.

Insert the APC Installation CD-ROM with the APC Shutdown Manager software into the CD-ROM drive. An icon called “APC Shutdown Manager v1.0” will appear on the computer desktop. Open the folder and double-click the “ReadMe” file. Ensure that the computer’s hardware matches the requirements stated in the ReadMe file. Double-click on “APC Shutdown Manager v1.0” to begin the installation of the software. At the first dialog, click on “Continue”. Read the displayed license agreement and click “Accept” to agree to the terms. Click on “Install” to begin. After installation, click on the “Restart” dialog button to restart the computer.

All Other Users

The software is designed for the Windows and Macintosh operating systems mentioned in this section. If one of these operating systems is not installed on the computer, the Back-UPS will still provide these primary features:

•Battery backup, surge protection, and telephone line protection to protect the entire desktop from lightning and power surges.

•Runtime needed to work through brief power disturbances. This allows time to manually save data and shut down safely.

The disabled features include Unattended Automatic Operating System Shutdown and Application Data Saving.

Status Indicators and Alarms

Replace the Internal Battery

ON LINE

ON BATTERY

REPLACE BATTERY OVERLOAD

To replace the internal battery, proceed as follows:

Note: Replacing the battery is a safe procedure. However, small sparks may occur during the process. This is normal.

1

2

3

4

Place the unit on a flat surface. Press the battery

Pull the battery out of the housing, exposing the

cover latch and remove the battery cover.

battery wire and connector. Pull up on the battery

 

 

 

connector. Recycle the old battery.

On Line (green) - is lit whenever facility power is powering the Battery Backup outlets.

On Battery (yellow) - is lit whenever the battery of the Back-UPS is powering equipment connected to the Battery Back Up Outlets.

Single Beep - a short power loss has occurred and the Back-UPS briefly goes on battery.

Four Beeps Every 30 Seconds - this alarm is sounded whenever the Back- UPS is running On Battery. Consider saving work in progress.

Continuous Beeping - this alarm is sounded whenever a low battery condition is reached. Battery run-time is very low. Promptly save any work in progress and exit all open applications. Shutdown the operating system, computer and the Back-UPS.

Replace Battery (red) - is lit when- ever the battery is near the end of its use- ful life, or if the battery is not connected (see above). A battery that is near the end of its useful life has insufficient run- time and should be replaced.

Beeps for 1 Minute Every 5 Hours - this alarm is sounded whenever the battery has failed the automatic

diagnostic test.

Overload (red) - is lit whenever power demand has exceeded the capacity of the Back-UPS.

Continuous Tone - this alarm is sounded whenever the Battery Backup outlets are overloaded.

 

 

 

 

 

 

 

Circuit Breaker - the circuit

 

 

 

 

 

 

 

breaker button located at the side

 

 

 

 

 

 

 

of the Back-UPS will stick out if

 

 

 

 

 

 

 

 

 

 

 

 

 

 

an overload condition forces the

 

 

 

 

 

 

 

Back-UPS to disconnect itself

 

 

 

 

 

 

 

from facility power. If the button

 

 

 

 

 

 

 

sticks out, disconnect non-

 

Circuit

essential equipment. Reset the

Breaker

circuit breaker by pushing the

 

 

 

 

 

 

 

button inward.

2

 

 

 

 

 

 

 

 

 

3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

 

 

 

 

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connect the new battery to the battery connector.

 

 

 

Slide the tabs on the battery cover into the slots

Place the battery into the housing.

 

 

 

in the chassis. Push the battery cover downward

 

 

 

 

 

 

 

 

 

 

 

 

until the battery cover latchs to the housing.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

APC and Back-UPS are registered trademarks of American Power Conversion. All other trademarks are property of their respective owners.

Page 1 Page 2
Image 1
Page 1 Page 2
Contents Status Indicators and Alarms InstallationOrder Replacement Battery TroubleshootingTransfer Voltage Adjustment optional Specifications

350/500 specifications

American Power Conversion (APC) has long been a trusted name in the field of power protection and management solutions. Among their impressive range of offerings, the APC 350/500 series stands out, reflecting the company’s commitment to delivering high-quality uninterruptible power supplies (UPS) designed for various applications.

The APC 350/500 is engineered to provide reliable power protection for critical electronic equipment, including servers, networking devices, and sensitive electronics. This series is particularly favored for small to medium-sized businesses due to its efficiency and robustness. One of the primary features of the APC 350/500 is its ability to provide battery backup and surge protection, ensuring that equipment remains operational during power outages or fluctuations.

The UPS units in this series are equipped with advanced technologies that enhance performance and usability. For instance, the APC 350/500 incorporates Line-Interactive technology, which allows for voltage regulation without switching to battery power. This feature not only preserves battery life but also ensures a more seamless power supply, reducing the risk of downtime. Additionally, these units typically come with multiple outlets, allowing users to connect various devices directly to the UPS for comprehensive protection.

Another significant aspect of the APC 350/500 is its user-friendly interface. The series often includes an LCD display that provides real-time information on power status, battery level, and estimated runtime. This accessibility allows users to monitor their power supply easily, making informed decisions about device usage and management.

APC places a strong emphasis on safety and reliability in its designs. The 350/500 series often features built-in safety mechanisms, such as over- and under-voltage protection, thermal protection, and an intelligent battery management system. These measures not only safeguard connected equipment but also extend the lifespan of the UPS itself, ensuring long-term performance.

The compact design of the APC 350/500 makes it an ideal choice for environments with space constraints. Its versatility allows it to be deployed in various settings, from home offices to server rooms. Overall, the APC 350/500 series exemplifies how American Power Conversion continues to innovate in the field of power solutions, delivering essential tools to protect vital equipment and maintain uninterrupted operations. Whether it’s for personal use or for a small business, the APC 350/500 offers a reliable and efficient power management solution.
Top Page Image Contents