Technical Support and Warranty Information
Presales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineering, or ADTRAN Sales:
Applications Engineering Sales
Post-Sale Support
Please contact your local distributor first. If your local dis- tributor cannot help, please contact ADTRAN Technical Sup- port and have the unit serial number available.
Technical Support(888) 4ADTRAN
Repair and Return
If ADTRAN Technical Support determines that a repair is needed, Technical Support will coordinate with the Customer and Product Service (CAPS) department to issue an RMA number. For information regarding equipment currently in house or possible fees associated with repair, contact CAPS directly at the following number:
CAPS Department | (256) |
Identify the RMA number clearly on the package (below address), and return to the following address: ADTRAN Customer and Product Service
6767 Old Madison Pike
Progress Center/ Building #6 Suite 690
Huntsville, Alabama 35807 | RMA # _____________ |