Thank you for purchasing the Continuous Ink System: We hope you found this manual useful.
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| Troubleshooting tips | |
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| Problem |
| Suggestion |
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| If the ink tank is full of ink computer shows a message | Please refer to the reset procedure. | |
| “Replace Cartridge” , That the cartridges are | empty. | Step 8. |
1 | The printer keeps track of how much ink is being used |
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| and thinks that the cartridge should be empty so you will |
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| have to reset the cartridges chips. |
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| There is air in the system or cartridges. Try running a couple of |
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| cleaning cycles. If white lines continue use the provided |
2 | Banding or white lines in my print outs. |
| syringe to suck the air out of the bottom of the trouble cartridge |
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| and you can dump the ink that fills the syringe back into the top |
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| of the CI system. (Make sure to thoroughly rinse the syringe |
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| when completed.) |
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| The shipping plugs need to be removed before installing and |
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| replaced with the air breathers to eliminate any pressure being |
3 | When I have completed a printing job the | ink is | built up in the system, along with protecting the ink from |
| siphoning backwards down the tubing. |
| contamination. Also the ink tank should be sitting on the same |
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| level surface as the CI system. If the air breathers are covered |
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| with dried ink, you can rinse the air breather and dry |
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| thoroughly to regain use. |
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4 | The tubing is getting caught inside the printer resulting | If the tubing is not adjusted correctly, if it’s to short or to long | |
in an error message“paper loading error”. |
| causing it to slap the inside of the printer, Please adjust. | |
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| If the ink is dumped into the system to quickly then it allows |
5 | After refilling the tanks the printer won’t print. |
| air to enter the system. Use the provide syringe to extract ink |
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| and air from the bottom of the cartridges. The ink that fills the |
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| syringe can be slowly dumped back into the top of the ink tank. |
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6 | After installing the CI system the printer | isn’t | Remove the cartridges, turn off the printer and reinstall the |
recognizing some of the cartridges. |
| cartridges. Then you can continue printing. | |
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| If you are still unable to fix the problem call your dealer for support. | ||
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