Canon BJ-200e user manual Error Light Is On, Paper Does Not Load Into Printer

If you turn on the printer and the ON LINE, HS, and HQ indicators are blinking, a RAM/ROM error has probably occurred. Try these steps to clear the problem:

1.Press the POWER button to turn off the printer.

2.Wait 15 seconds, and press the POWER button again to turn on the printer. If the problem is cleared, the ON LINE indicator will blink for a few seconds and then light steadily, and the print head will move to the home position. If the HS and HQ indicators continue to blink, call the Canon help desk.

ERROR Light Is On

If the ERROR indicator lights, follow these steps:

1.Check the sheet feeder. If the printer is out of paper, load paper into the sheet feeder and press ON LINE to continue printing.

2.Check the printer for a paper jam. If a paper jam has occurred, clear is as described later in this chapter. (See the Paper Jams Occur section.)

Paper Loading Problems

This section contains problems and solutions related to loading paper and envelopes into your printer. Locate the problem you are having, and follow the steps in the order listed.

Paper Does Not Load Into Printer

1.Make sure the paper selection lever (on the right side of the sheet feeder) is set to the correct position:

For normal weight paper, set it to the back position.

For envelopes or thick paper, set it to the front

Tposition.

For manually feeding paper, set it to the front position.

2.When manually feeding paper, make sure the printer is on-line. Then insert the single sheet of paper all the way into the sheet feeder and hold it for one second. If the paper is not inserted far enough, the printer cannot load it.

3.Make sure the paper rest is extended and the paper is not curled.

Multiple Sheets Load Into Printer