Toshiba TDP-TW355 owner manual Trouble indications, Before calling service personnel

Page 43

Trouble indications

The indicator lights and a beep sound inform you of internal abnormalities.

 

No power

 

⇒ Problem with projector

 

•

Unplug the power cord, and contact your dealer.

(Off)

 

 

 

Lamp went out during use, or won’t come on

 

⇒ Lamp temperature is high so that it is difficult to turn on, the lifetime of the

(Red lit)

lamp has ended or the projector is malfunctioning.

 

•

Unplug the power cord and wait for a short while, then turn the power

 

 

back on.

(Red lit)

•

If a lamp burns out, replace it with a new one.

❈After approx. one minute of abnormal display, the projector returns to the standby state waiting for internal cool down.

 

Power went out during use

(Red lit)

⇒ Internal overheating, or the outside temperature is too high.

•

Place the projector so that the air intake and exhaust are not blocked.

(Green lit)

•

Unplug the power cord and wait for a short while, then turn the power

Or (Orange lit)

(Red lit)

 

back on.

❈ The

icon will appear before the power goes out.

❈After approx. one minute of abnormal display, the projector returns to the standby state waiting for internal cool down.

 

 

Power went out during use

 

 

⇒ Problem with internal cooling fan.

(Red lit or flashing)

• Unplug the power cord, and contact your dealer.

 

Or (Orange lit

❈ The

icon will appear before the power goes out.

 

❈ After approx. one minute of abnormal display, the projector returns to

(Red lit)

or flashing)

 

the standby state waiting for internal cool down.

 

 

 

Power went out during use, or power won’t come on

 

⇒ The lamp cover is not properly attached.

(Orange

• Unplug the power cord, and reattach the lamp cover. p.81

flashing)

❈ After approx. one minute of abnormal display, the projector returns to

 

the standby state waiting for internal cool down.

 

(Red lit)

 

Power went out during use

 

⇒ Problem inside the projector.

(Green

•

Unplug the power cord and wait for a short while, then turn the power

flashing)

 

back on.

 

 

(Red lit)

•

If the above action will not clear the problem, unplug the power cord,

 

and contact your dealer.

 

 

❈The icon will appear before the power goes out.

❈After approx. one minute of abnormal display, the projector returns to the standby state waiting for internal cool down.

Before calling service personnel

If you think something is wrong, check the followings before contacting customer service. Please see “Trouble indications” p.84 as well.

If This Happens

Check

 

 

No power

• Is the power cord plugged in? Is it connected to the projector?

 

• Is the main power switch turned on? p.26

 

• Is the outer lamp cover attached properly? p.81

Power goes out

• Is the ambient temperature high? p.84

during use

• Is the air intake or air exhaust blocked? p.84

 

 

No picture

• Is the projector turned on? (When [Auto input search] is [Off]) p.45

 

• Is the mute function on? p.33

 

• Is the brightness setting minimized? p.39

 

• Are the connections set up correctly? p.24

 

• Are all the connected devices functioning properly?

 

 

No audio

• Is the mute function on? p.33

 

• Is the volume setting minimized? p.29

 

• Are the connections set up correctly? p.24

 

• Are all the connected devices functioning properly?

 

 

Picture not

• Is the input signal supported by the projector? p.88 , p.89

displayed

• Is there something generating an abnormal video signal, for

correctly

instance the video tape?

 

 

Picture blurred

• Is the lens dirty? p.83

Part of picture

• Is the lens focus adjusted optimally? p.29

out of focus

• Is the projection distance within the projector’s supported range? p.23

 

• Is the projector’s screen placement angle tilted too far? p.23

 

• Are the sharpness or sampling phase adjustments off? p.39

Image is dark

• Are the brightness or contrast adjustments off? p.39

 

• Is the lamp nearing the end of its service life? p.48

Colors too light

• Are the color, tint, R-level, G-level, or B-level adjustments off? p.39

Bad shading

• Is the screen dirty?

 

• Is the blackboard mode set properly? p.44

 

• Is the lamp nearing the end of its service life? p.48

Control panel

• Is the key lock function on? p.44

key doesn’t work

 

 

 

Remote control

• Is the remote control ON/OFF switch set off? p.20

doesn’t work

• Is the remote control code identical with the projector's code? p.45

 

• Are the remote control’s batteries drained?

 

• Are the batteries inserted into the remote control correctly? p.20

 

• Is the remote control being used within the effective range? p.20

 

• Are there any obstructions between the remote control and projector?

 

• Are there any fluorescent or other bright lights shining at the

 

projector’s infrared remote sensor?

 

 

Others

84

85

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Contents TDP-TW355 Safety Precautions Heat Power-Cord ProtectionOverloading Power Sources CleaningImportant Safety Instructions Save Original Packing Materials Place and Manner of InstallationMoisture Condensation Disposal Important Precautions Avoid Volatile LiquidWireless LAN PC Card CopyrightsContents Names of each part on the main unit Checking the package contentsNames of each part on the control panel and remote control Parts on the rear panel Label locations Parts on the rear panelDo not carry the projector by having the slot cover part Connecting a computer Preparing and using the remote controlLoading dry-cell batteries Into the remote control Operating the remote controlAs seen from above PlacementPlacement Styles Projection Distance and SizeBefore connection Connecting with computersConnecting with AV equipment ConnectionTurning the power on and off Basic operations Easy setup Using handy featuresCorrecting the keystone distortion Changing screen size Using handy featuresChanging picture mode Resizing imageDisplaying two screens Split function Sub screen settingSplit function setting Display a sub screen PIP functionIf you forgot the password, please inquire your dealer Password functionScreen combination of PIP and Split functions How to use the menus Using the menusImage adjustment menu Display setting menu Using the menusDetailed description Screen size User logo Background Reset logoBackground Start-up screenDefault setting menu Character entry Control setting menuDetailed description Wired LAN PJLinkMounting a PC card How to use the PC card slotIf Card indicator turns red Displaying Information Status displaySetting up the wireless LAN How to use the USB terminalSetup using the Setting display Setting up the wireless LANProjector settings Be sure to read this subsection Details on individual items Setting Wireless UtilityComputer settings Jpeg files Memory PC cardsUSB memories Backing up dataSetting slideshow options Displaying slides Playing a slide show from a thumbnail listPlug a memory PC card or a USB device Searching for a target fileApplication Checking the projector statusRotating a slide Status displayUsing the Wireless Utility Installing the applicationsUsing the Wireless Utility Easy Connect utility Select the projector to transmitUnplug the USB memory following the instruction in p.50 Profile settingsOperating the projector Unplug the USB memory from the computerHow to use the Jpeg Conversion Tool Converting files created with Microsoft PowerPoint How to use the Jpeg Conversion ToolMaking a presentation with converted Jpeg files Select items from the menu on the left How to use the Projector Configuration ToolDetails on major items When replacing, always use lamp TLPLW14 sold separately Lamp replacementLamp replacement Unplug power cord Wait until lamp is sufficiently cooledLens and main unit cleaning Trouble indications Before calling service personnelSeparately sold product SpecificationsBefore calling service personnel List of general specificationsList of supported signals Video, S-Video signals SpecificationsList of supported signals RGB signals List of supported signals Y/PB/PR signalsInterface format Main CommandsPin assignment of DVI-I terminal Control terminal Pin assignment
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