Toshiba WT8-A Series user manual Troubleshooting, Problem solving process, Preliminary checklist

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Chapter 6

Troubleshooting

TOSHIBA has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause.

All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.

Problem solving process

Resolving problems will be much easier if you observe the following guidelines:

Stop immediately when you recognize a problem exists as taking further action may result in data loss or damage, or you may destroy valuable problem related information that can help solve the problem.

Observe what is happening - write down what the system is doing and what actions you performed immediately before the problem occurred. Make a screenshot of the current display.

Please also be aware that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.

Preliminary checklist

You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem:

Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.

Before you attach an external device you should first turn the computer off, then when you turn the computer back on again it will recognize the new device.

Make sure all optional accessories are configured properly in the computer's setup program and that all required driver software has been loaded (please refer to the documentation included with the optional accessories for further information on its installation and configuration).

User's Manual

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Contents Series Toshiba WT8-ATable of Contents Appendix Hardware and system checklist Toshiba supportCopyright, Disclaimer and Trademarks Toshiba Legal, Regulatory and SafetyCopyright DisclaimerFCC notice Declaration of Conformity Information Regulatory InformationFCC information FCC conditions EU Declaration of ConformityContact CE complianceWorking environment Vcci Class B Information Japan OnlyDisposal of products Canadian regulatory information Canada onlyFollowing information is only valid for EU-member States Disposal of batteries and/or accumulators Reach Compliance StatementFollowing information is only for Turkey Following information is only for India Video Standard Notice OpenSSL Toolkit License IssuesPage Page FreeType License Issues Redistribution Page Disposing of the computer and the computers batteries General PrecautionsProvide adequate ventilation Creating a computer-friendly environmentPressure or impact damage Cleaning the computerHeat injury Mobile phones Safety IconsMoving the computer Page Getting Started Equipment checklistConventions HardwareApps view Using your tablet for the first timeStart screen Connecting the AC adaptor Connecting the AC adaptor Turning on the powerGetting to know Windows Initial setupStart screen CharmsShut Down Mode Turning off the powerTiles Windows StoreRestarting the tablet Sleep ModeBenefits of Sleep Mode Hibernation ModeExecuting Sleep Mode Sleep Mode limitationsBenefits of Hibernation Mode Automatic Hibernation ModeGrand tour Grand TourMicro-USB port MicrophonesHeadphone Micro Hdmi portMicrophone combo JackInternal Hardware Components Personalization Display Adjust Battery packResolution Processor type varies depending on modelPage Operating Basics Using the Touch ScreenBattery pack BatteryCare and use of the battery pack Real Time Clock RTC functionProcedures Charging the batteryBattery charging notice Charging TimeMaximizing battery operating time Monitoring battery capacityBattery type Sleep Mode Shut Down Mode Extending battery lifeGPS Function Batteries exhausted timeMemory media format Memory mediaPoints to note about the memory media card Formatting a memory media card Media careInserting memory media Removing memory media USB deviceHdmi device External displaySelecting HD Format Wireless displaySettings for display video on Hdmi Sound System and Video mode Optional Toshiba AccessoriesChanging the display settings Volume MixerSelect Microphone, and tap Properties Video modeMicrophone Level Utilities and Applications Special featuresUtilities and Advanced Usage TruCapture Toshiba Setup UtilityCreating Recovery Media System RecoveryNavigating the utility Button FunctionPage Tap the Settings charm and tap Change PC settings Select Troubleshoot Select Reset your PCFollow the on-screen instructions to finish the recovery Preliminary checklist TroubleshootingProblem solving process Software Analyzing the problemHardware If something goes wrongYour program stops responding Computer will not startPower Hardware and system checklistOverheating power down Problem ProcedureBattery AC powerInternal display panel ProblemProcedureMemory Media Card Real Time ClockSound system USB deviceExternal monitor Refer to Sound System and Video mode for furtherBluetooth Wireless LANToshiba support Before you callToshiba technical support Physical Dimensions SpecificationsPower Requirements AppendixCertification agencies AC Power Cord and ConnectorsWireless Technology Interoperability Information for Wireless DevicesBS approved Australia Europe AS approved Approved by the appropriateWireless LAN Technology Wireless Devices and your healthSecurity Card SpecificationsRadio Characteristics Radio Frequency Bluetooth wireless technologyRadio Frequency Interference Requirements Worldwide operationEurope Radio Regulatory InformationRadio links Limited R.p 100mW. Permitted to use USA-Federal Communications Commission FCC Canada Industry Canada ICTaiwan Using this equipment in JapanArticle Australia and New Zealand regulatory compliance5GHz Wireless LAN supports W52/W53/W56 Channel Radio approvals for wireless devices Device AuthorizationLegal Footnotes Non-applicable IconsMemory Main System Battery LifeCopy Protection GlossaryGraphics Processing Unit GPU HD+ BpsGBps Www MBpsIndex Wireless communication

WT8-A Series specifications

The Toshiba WT8-A Series represents a compelling entry in the realm of Windows tablets, combining portability with solid performance features, making it a suitable device for both casual and professional users. Launched as part of Toshiba's expanding lineup, the WT8-A Series stands out with its design and functionality.

One of the main features of the WT8-A Series is its 8-inch display, which boasts an IPS panel for vibrant colors and wide viewing angles. The resolution is set at 1280 x 800 pixels, offering a sharp and clear visual experience, whether for watching videos, reading documents, or browsing the web. The touchscreen interface is responsive and enhances user interaction, facilitating smoother navigation through Windows 8.1, which comes preloaded on the device.

In terms of performance, the WT8-A Series is equipped with an Intel Atom processor, designed to provide efficient processing power while maintaining excellent battery life. This energy-efficient architecture allows users to enjoy extended usage periods without the need for frequent recharging, making it perfect for on-the-go tasks.

The tablet includes 2GB of RAM and comes with various storage options, typically ranging from 32GB to 64GB, which is expandable via a microSD card slot. This scalability allows users to store more applications, documents, and media, enhancing the device's versatility.

Connectivity is also a key characteristic of the WT8-A Series, featuring Wi-Fi and Bluetooth capabilities, enabling seamless connections with other devices and networks. The inclusion of a USB port adds further convenience, allowing for easy attachment of peripherals and external storage.

Another attractive feature is the dual-camera setup, with a front-facing VGA camera for video calls and a rear 3-megapixel camera for capturing images. This adds functionality for both personal and business use, allowing users to stay connected and document their experiences without needing a separate camera.

The Toshiba WT8-A Series is not just about hardware; it is also bundled with various software applications and tools that enhance productivity. Its lightweight and slim design contributes to its portability, making it a practical choice for users who need a reliable device that can be easily carried around.

In conclusion, the Toshiba WT8-A Series offers a well-rounded tablet experience with its blend of essential features, robust performance, and user-friendly design. This device is ideally suited for individuals looking for a balance between work and leisure, ensuring productivity without sacrificing convenience.
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