Dell 160L, K1197 manual When to Use the Dell Diagnostics, Starting the Dell Diagnostics

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K1197bk0.book Page 19 Thursday, May 15, 2003 8:16 AM

Dell Diagnostics

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" in the User’s Guide and run the Dell Diagnostics before you contact Dell for technical assistance. Running the Dell Diagnostics may help you resolve the problem without contacting Dell. If you do contact Dell, the test results can provide important information for Dell's service and support personnel.

NOTICE: If your hard drive fails, run the Dell IDE Hard Drive Diagnostics (see "Running the Dell IDE Hard Drive Diagnostics" on page 20).

Starting the Dell Diagnostics

Enter system setup as explained in the User’s Guide, review your computer’s configuration information, and ensure that the device you want to test displays in system setup and is active.

Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD).

Starting the Dell Diagnostics From Your Hard Drive

1Shut down and restart the computer.

2When the DELL™ logo appears, press <F12> immediately.

NOTE: If you receive a message stating that no Diagnostics utility partition has been found, follow the instructions to run the Dell Diagnostics from your Drivers and Utilities CD.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again.

3When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.

4When the Dell Diagnostics Main Menu appears, select the test you want to run.

5Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

Setup and Quick Reference Guide

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Contents Setup and Quick Reference Guide K1197bk0.book Page 2 Thursday, May 15, 2003 816 AM Setup and Quick Reference Guide June K1197 Contents K1197bk0.book Page 4 Thursday, May 15, 2003 816 AM Finding Information for Your Computer About This GuideE r a t i n g S y s t e m C D Click User’s and system guides and click User’s guidesL l P r e m i e r S u p p o r t We b s i t e General K1197bk0.book Page 9 Thursday, May 15, 2003 816 AM When Using Your Computer When Working Inside Your Computer Battery Disposal Protecting Against Electrostatic DischargeErgonomic Computing Habits Getting Started/Setup USB T u p W i t h E x p a n s i o n C a r d s Completed Setup Solving Problems Drivers for Your Computer Using the Drivers and Utilities CDWhen to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DriveRunning the Dell IDE Hard Drive Diagnostics Limited Warranties and Return Policy Regulatory NoticesWhat is not covered by this limited warranty? What is covered by this limited warranty?How long does this limited warranty last? What do I do if I need warranty service?What will Dell do? What if I purchased a service contract? May I transfer the limited warranty?How will you fix my product? Total Satisfaction Return Policy U.S. Only K1197bk0.book Page 26 Thursday, May 15, 2003 816 AM Consumers Total Satisfaction Return Policy Canada Only Third-Party Software and Peripherals Products Dell Software and Peripherals Canada OnlyDell-Branded Peripheral Products Return PolicyExclusions GuaranteeMaking a Claim Limitation and Statutory RightsK1197bk0.book Page 31 Thursday, May 15, 2003 816 AM Intel’s Three Year Limited Warranty K1197bk0.book Page 33 Thursday, May 15, 2003 816 AM K1197bk0.book Page 34 Thursday, May 15, 2003 816 AM 0K1197A00 0K1197A00
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