Dell 3100, E310 specifications Advanced Troubleshooting, When to Use the Dell Diagnostics

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Advanced Troubleshooting

Dell™ Dimension™ 3100/E310 Service Manual

Dell Diagnostics

System Lights

Diagnostic Lights

Beep Codes

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in this section and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

NOTE: The ResourceCD is optional and may not ship with your computer.

Start the Dell Diagnostics from either your hard drive or from the Dell Dimension ResourceCD.

Starting the Dell Diagnostics From Your Hard Drive

1.Turn on (or restart) your computer.

a. When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

b.Press and hold the <Fn> key while powering the computer on.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the ResourceCD.

Starting the Dell Diagnostics From the ResourceCD

1.Insert the ResourceCD.

2.Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup.

3.When the boot device list appears, highlight IDE CD-ROM Device and press <Enter>.

4.Select the Boot from CD-ROMoption from the menu that appears and press <Enter>.

5.Type 1 to start the ResourceCD menu and press <Enter> to proceed.

6.Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7.When the Dell Diagnostics Main Menu appears, select the test you want to run.

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Contents Abbreviations and Acronyms Back to Contents About Your Dell Dimension 3100/E310 ComputerFront View of Computer Front View of Computer Back View of ComputerLights Back View of ComputerPage Dell Diagnostics Advanced TroubleshootingWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DrivePower Light Problem Description Suggested Resolution Dell Diagnostics Main MenuSystem Lights Option FunctionComponents Diagnostic LightsLight Pattern Problem Description Suggested Resolution Code Cause Beep CodesConnection see System Board Components Back to Contents Getting Started Before You BeginRecommended Tools Turning Off Your ComputerOpen the computer cover Back to Contents Replacing the Computer Cover Removing the Computer Cover Installing Memory Removing and Installing PartsMemory DDR2 Memory OverviewReplace the computer cover Removing Memory CardsPage Removing an Expansion Card Removing the Drive-Panel Insert Drive PanelsRemoving the Drive Panel Removing the Optical Drive-Panel Insert Replacing the FlexBay or Optical Drive-Panel InsertReplacing the Drive Panel DrivesIDE Drive Addressing Connecting Drive CablesDrive Interface Connectors Connecting and Disconnecting Drive Cables Power Cable ConnectorHard Drive Removing a Hard DriveInstalling a Hard Drive Adding a Second Hard Drive optional Removing a Floppy Drive Floppy DriveInstalling a Floppy Drive Removing a Media Card Reader Media Card ReaderReplace the computer cover Installing a Media Card Reader Removing a CD/DVD Drive CD/DVD DriveInstalling a CD/DVD Drive Removing the Processor ProcessorInstalling the Processor Page Removing the System Board System BoardReplacing the System Board Power SupplyRemoving the Power Supply Replacing the Battery BatteryReplacing the Power Supply Locate the battery socket Specifications Power ConnectorsDrives Controls and LightsEnvironmental PhysicalEntering System Setup System SetupSystem Setup Options Clearing Forgotten Passwords Clearing Cmos SettingsBoard as Off, USB, Internal, or Read Only SystemThrough Friday Boot SequenceOpen the computer cover Clearing Forgotten PasswordsEnter system setup Clearing Cmos Settings System Board Components Technical OverviewInside View of Your Computer Jumper Setting Description Jumper SettingsPin Number Signal Name Color Wire Gauge Power Supply DC Connector Pin AssignmentsDC Power Connector P1 DC Power Connect P3 and P5 DC Power Connector P2DC Power Connector P7 DC Power Connectors P8 and P9Black +5 VDC Red
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3100, E310 specifications

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