Error Messages | 33 |
Dell Diagnostics | 38 |
Solving Problems | 40 |
Power Problems | 41 |
Memory Problems | 42 |
Lockups and Software Problems | 43 |
Dell Technical Update Service | 45 |
Dell Support Utility | 45 |
5 Reinstalling Software | 47 |
Drivers | 47 |
Identifying Drivers | 47 |
Reinstalling Drivers and Utilities | 47 |
Restoring Your Operating System | 50 |
Using Microsoft® Windows® |
|
System Restore | 50 |
Using Dell™ Factory Image Restore | 52 |
Using the Operating System Media | 53 |
Using the Operating System Media | 55 |
6Finding Information . . . . . . . . . . . . . . . . 57
7Getting Help . . . . . . . . . . . . . . . . . . . . . . 59
Obtaining Assistance | 59 |
Technical Support and Customer Service | 60 |
DellConnect™ | 60 |
Online Services | 60 |
AutoTech Service | 61 |
Automated | 61 |
4
Contents