
| What Are You Looking For? | Find It Here | 
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| • Solutions — Troubleshooting hints and tips, articles from | Dell Support Website — support.dell.com | 
| technicians, frequently asked questions, and online | NOTE: Select your region or business segment to view the | 
| courses | appropriate support site. | 
•Community — Online discussion with other Dell customers
•Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
•Customer Care — Contact information, service call and order status, warranty, and repair information
•Service and support — Service call status and support history, service contract, online discussions with technical support
•Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
•Downloads — Certified drivers, patches, and software updates
| • Desktop System Software (DSS) — If you reinstall the | To download Desktop System Software: | ||
| operating system for your computer, you should also | |||
| 1 | Go to support.dell.com, select your region or business | ||
| reinstall the DSS utility. DSS provides critical updates for | |||
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 | segment, and enter your Service Tag. | ||
| your operating system and support for Dell™  | 
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| 2 | Select Drivers & Downloads and click Go. | ||
| USB floppy drives, Intel® processors, optical drives, and | |||
| USB devices. DSS is necessary for correct operation of | 3 | Click your operating system and search for the keyword | |
| your Dell computer. The software automatically detects | 
 | Desktop System Software. | |
| your computer and operating system and installs the | NOTE: The support.dell.com user interface may vary | ||
| updates appropriate for your configuration. | dependent upon your selections. | ||
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| • How to use Windows XP | Windows Help and Support Center | ||
| • How to work with programs and files | 1 | Click Start→ Help and Support. | |
| • How to personalize my desktop | 2 | Type a word or phrase that describes your problem and | |
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 | click the arrow icon. | |
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 | 3 | Click the topic that describes your problem. | |
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 | 4 | Follow the instructions on the screen. | |
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Quick Reference Guide
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