APC Model C3 and C3BLK user manual Troubleshooting, Unit will not turn on

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Troubleshooting

This section describes possible causes and solutions for the following problems:

Unit will not turn on.

WIRING OK indicator LED is not illuminated.

Unit will not turn on

Probable Cause:

Input power cord is not connected properly.

 

 

Solution:

Ensure the supplied power cord is connected

 

securely at both ends.

 

 

Probable Cause:

No power or insufficient power at wall outlet.

 

 

Solution:

Ensure the wall outlet has good power by

 

checking it with a voltmeter, or by plugging in

 

a known good device.

 

 

Note: The unit will not turn on and accept incoming utility power if the power is outside the acceptable range.

Probable Cause:

Circuit breaker has tripped.

 

 

Solution:

Check both your home and C3 circuit breakers.

 

If the circuit breaker located on the rear of the

 

C3 has tripped, the center post will be extended

 

outward 1/4 to 1/3 inch. Push it back in to reset

 

it. If it trips again, unplug some of the equip-

 

ment plugged into the unit, and try again. The

 

unit’s breaker is rated for 15 Amps; however,

 

the National Electric Code (NEC) dictates that

 

any home circuit should not be loaded more

 

than 80% of its rating.

 

 

Note: If the problem is not resolved, contact APC Technical Support at 888-88APCAVor visit: www.apcav.com.

Probable Cause:

Unit is overloaded.

 

 

Solution:

If the Overload LED is illuminated, we recom-

 

mend that the load be reduced by unplugging

 

the connected devices on at a time.

 

 

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Contents Type Power Filter Model C3 and C3BLKPage Table of Contents Page Protect Your Investment RegistrationClass B Labeling Introduction Proven Expertise… Proven ReliabilityPackage Checklist Safety PrecautionsUnit Power Capacity Features Surge ProtectionIsolated Noise Filter Banks Full Outlet CoverageTop Panel Controls and Indicators Wiring OK Status IndicatorProtection On Status Indicator On/Off switchAC-Powered Outlets Outlet Panel Controls and IndicatorsOutlet Panel and Side Panel Surge Protected COAX/RF Connectors Circuit BreakerAC Input Power Cord Surge Protected Telephone JacksInstallation Apply PowerMake Connections FCC Compliance InformationTechnical Specifications SpecificationTroubleshooting Unit will not turn onWiring OK indicator LED is not illuminated APC Technical SupportPage Page 990-2929 08/2006