Apple U10C012 manual Troubleshooting the USB Installation

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Troubleshooting the USB Installation

None of the LEDs is on when I power on the LAN Cable Modem.

Check the connection between the power adapter and the cable modem. Power off the LAN Cable Modem and wait for 5 Seconds and power on the modem again. If the problem still exists, you may have a hardware problem.

When attempting to install the USB driver in Windows 98 SE, I receive the following error message: Device not installed at this time. Driver not found.

This usually occurs when the wrong driver has been installed. To remove the wrong driver and install the correct driver:

1.Right-click on the My Computer icon on your desktop and choose Properties.

2.Click the Device Manager tab

3.Click the plus sign next to Universal Serial Bus controllers to view the list of installed USB

device drivers

User’s Guide

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Contents Cable Modem Router Contents User’s Guide Understand the Cable Modem’s Features Contact Your Local Cable OperatorPrepare Your Area for Cable Modem Installation Gather Supplied and Required ItemsSupplied Not SuppliedInstalling the Cable Modem Using the USB Port Installing the Software Drivers Before Hardware ConnectionPage Page Installing the Hardware Installing the Software DriversUser’s Guide User’s Guide Page Page Page User’s Guide Page Click Yes to restart the computer User’s Guide Page Page Page Page Page Click Finish to complete the installation User’s Guide Troubleshooting the USB Installation None of the LEDs is on when I power on the LAN Cable ModemUninstalling the USB Driver Select USB Composite Device and click Remove Click RefreshInstalling the Modem Using the Ethernet Port Troubleshooting the Ethernet Installation None of the LEDs are on when I power on the Cable ModemEthernet 1/2/3/4 LED on my cable modem is not lit Page Cable Modem Router LEDs and Connectors LEDs on the Front of the ModemConnectors on the Back of the Modem Accessing the Web User Interface Web User InterfacePage Web User Interface Home Cable Modem Cable Modem InformationCable Modem Status Downstream Upstream Upstream Burst Operation Configuration Event Log Contact E-mail Address Smtp Server NameApply Mail LogGateway InformationGateway Information Refresh Connected ComputersRefresh Firewall Time ProvisionTOD filter Firewall TOD Filter Connected ComputersComputer Name Firewall TOD Filter Web filter Firewall Web Filter Filter ProxyFilter Cookies Filter Java AppletsAccess Routed Subnet Protection Filter Popup WindowsBlock Fragmented IP Packets Firewall ProtectionLog Firewall Log Contact E-mail AddressContent Filter SetupApply Content Filter Violation Log Contact E-mail Address Violation LogTools PingTimeout Specify timeout Refresh Trace RouteTools Trace Route Tracert Target MAX HopsClient List Tools Client List RefreshPassword Tools PasswordRe-Enter Password Re-Enter new password Apply Factory Defaults Tools Factory Defaults Restore User Factory Defaults