Apple ME918LL/A setup guide Avoiding Interference, If You Can’t Connect to the Internet

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Avoiding Interference

The farther away the interference source, the less likely it is to cause a problem. The following can interfere with AirPort communication:

ÂÂ Microwave ovens

ÂÂ Direct Satellite Service (DSS) radio frequency leakage

ÂÂ The original coaxial cable that might have come with a satellite dish. Contact the device manufacturer and get newer cables.

ÂÂ Certain electrical devices such as power lines, railroad tracks, and power stations

ÂÂ Cordless telephones that operate in the 2.4GHz or 5GHz range. If you have problems with your phone or AirPort communication, change the channel your AirPort Extreme uses, or change the channel your phone uses.

ÂÂ Nearby base stations using adjacent channels. For example, if device A is set to channel 1, base station B should be set to channel 6 or 11.

If You Can’t Connect to the Internet

ÂÂ Try connecting to the Internet directly from your computer. If you can’t connect, check to make sure your network settings are correct. If they appear to be correct and you still can’t connect, contact your Internet service provider (ISP).

ÂÂ Make sure you’re connecting to the correct wireless network.

16 Chapter 3 Tips and Troubleshooting

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Contents Setup Guide Page Contents Page Getting Started Page ≤ Power port Ports on Your AirPort ExtremeOne Gigabit Ethernet Wide Area Network WAN port Three Gigabit Ethernet Local Area Network LAN portsPlugging In Your AirPort Extreme AirPort Extreme Status Light Light Status/descriptionAirPort Extreme Or 5 GHz Computer Setting Up Your AirPort Extreme Setting Up AirPort Extreme Using a MacSetting Up AirPort Extreme Using an iOS device Setting Advanced OptionsUsing Time Machine with Your AirPort Extreme Adding a WPS Printer to Your Password-Protected Network To add a WPS printerTips and Troubleshooting Best Locations for AirPort ExtremeAvoiding Interference If You Can’t Connect to the InternetIf You Forget Your AirPort Extreme or Network Password To reset your passwordIf Your AirPort Extreme Isn’t Responding To reset your AirPort Extreme to its factory settingsIf Your AirPort Extreme Status Light Flashes Amber To update your AirPort Extreme firmware from a Mac If You Want to Update Your AirPort Extreme SoftwareTo update your AirPort Extreme firmware from an iOS device Learning More, Service Support Online Resources Onscreen HelpObtaining Warranty Service Finding the Serial Number of Your AirPort ExtremeSafety Guidelines AirPort Extreme SpecificationsEnvironmental Specifications Size and WeightUsing Your AirPort Extreme Safely Avoid Wet Locations Do Not Make Repairs Yourself About HandlingRegulatory Compliance Information Wireless Radio UseFCC Declaration of Conformity European Compliance Statement Exposure to Radio Frequency EnergyCanadian Compliance Statement Europe-EU Declaration of ConformityEuropean Community Restrictions Korea Warning Statements Japan Vcci Class B StatementDisposal and Recycling Information European Union Disposal InformationChina Battery Statement Taiwan Battery Statement Page 034-7180-A Printed