Apple MA073LL/A Troubleshooting5, If you forget your AirPort network or base station password

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Troubleshooting5

Use the information in this chapter if you are having trouble setting up your AirPort Extreme Base Station.

If the AirPort Setup Assistant can’t detect the proper AirPort hardware

Make sure that the computer you are using has an AirPort Card or an AirPort Extreme Card installed. If you recently installed the card, shut down your computer and make sure the card is properly installed. Make sure that the AirPort antenna cable is securely connected to the card (you should hear a click when the antenna is connected securely). Make sure that the other end of the card is firmly inserted into the connector in the AirPort Card slot.

If you forget your AirPort network or base station password

You can clear the AirPort network or base station password by resetting the base station. Follow these steps:

1On a Mac, open Network preferences. Choose AirPort from the Show pop-up menu and choose Using DHCP from the Configure pop-up menu. On a computer using Windows XP or Windows 2000, open Control Panel from the Start menu, right-click Wireless Network Connection and choose Properties. Click Internet Protocol (TCP/IP) and click Properties. Make sure “Obtain an IP address automatically” is selected.

2Press and hold the reset button for one full second.

Reset button

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Contents Setup Guide Page Contents Contents About the AirPort Extreme Base Station Introduction to AirPortAirPort Extreme Base Station has the following ports AirPort Extreme Base Station at a Glance10/100Base-T Ethernet WAN port AirPort Extreme Base Station PortsAbout the AirPort Software AirPort Setup AssistantAirPort Extreme Base Station Setting Up YourMounting the AirPort Extreme Base Station on a Wall Mounting bracket holes Connect the AirPort Extreme Base Station Setup OverviewUse the AirPort Setup Assistant on a Macintosh computer Page Configuring the Base Station Using YourUsing Your AirPort Extreme Base Station Monitoring AirPort Extreme Base Station Communication Connecting to the Internet Via the AirPort NetworkExtending the Range of Your AirPort Network Connecting Additional Base Stations to Your AirPort NetworkAirPort Help Controlling the Range of Your AirPort NetworkMore Information About AirPort To shorten the range of your AirPort networkPage Basic Network Designs Setting Up a Home Office Network Setting Up a Network at School Relay Remote Basic Network Designs Plenum-rated Ethernet cables If you forget your AirPort network or base station password Troubleshooting5If your base station isn’t responding To return the base station to the factory settingsIf your printer isn’t responding Page Size and Weight AirPort Extreme Base Station SpecificationsAirPort Specifications Environmental SpecificationsLeft Center Right Status/description Base Station LED SequencesFCC Declaration of Conformity Use in Air-Handling SpacesIndustry Canada Statement Europe EU Declaration of Conformity Vcci Class B StatementPage Printed

A1034, MA073LL/A specifications

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